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United StatesLancaster St, null, 04101
Information Technology/Computing
Work Type:
Work Time:
Full Time


Job Description Net2Source, Inc.

is one of the fastest growing IT Consulting company across USA.

N2S is headquartered at NJ, USA with its branch offices in Asia Pacific Region.

N2S offers a wide gamut of consulting solutions customized to client needs including staffing, training and technology.

Job Summary: Company: Net2Source, Inc.

Job Title: SDFC Location: Portland, ME.

- Work on Complex incidents, Implementation of permanent fixes

- Create and update Knowledge articles

- Training Developers on fixing new issues

- Proactive Problem Management

- Work on Application Hardening

- Report any potential issues to SDM

- Manage Team/Business area

- Ensure SLA compliance for all tickets

- Best practices sharing with other teams / Business areas

- Deliver all required reports

- Problem Management

- Track KPI/metrics

- Manage Team/Business area

- Ensure SLA compliance for L4 deliverables

- Demand and capacity planning

- Plan for peak demand by reprioritizing work items

- Best practices sharing with other teams / Business areasAbout Net2Source, Inc.

Net2Source is an employer-of-choice for over 1000 consultants across the globe.

We recruit top-notch talent for over 40 Fortune and Government clients coast-to-coast across the U.S.

We are one of the fastest-growing companies in the U.S.

and this may be your opportunity to join usWant to read more about Net2Source? , Visit us at Regards,Thanks,Neha AgarwalNet2Source Inc.Direct: 201-479-1746Board: (201) 340-8700 x 420| Fax: (201) 221-8135Address: 01 Ever trust Plaza, Suite 305, Jersey City, NJ - 07302 Website: