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IT Technician 

resume-library  |  United States  |  

United StatesUnited States (US)
Information Technology/Other
Work Type:
Work Time:
Full Time


IT Technician


Are you ready to accelerate your career? Join Cielo as an IT Technician! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!


Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.



The IT Technician is responsible for providing hardware assistance to Cielo employees. 



Duties and Responsibilities:


• Assist and coordinate new hire equipment set-up and off boarding equipment redeployment.

• Prepare laptops for shipping to remote employees, including on-boarding documentation.

• Assist with creating documentation for processes and procedures.

• Ensure a positive end-to-end customer experience for upgrading laptops for current employees.

• Other duties as assigned.





Currently enrolled in an IT related Associates degree or Bachelor’s degree program. Three years’ experience with computer hardware acceptable in lieu of schooling.


Minimum of one year of experience working with both software and hardware systems is required.

Functional/Technical Knowledge, Skills and Abilities Required:

Knowledge of basic principles of systems analysis and design.

Skill in installing and maintaining end user computer hardware and software.

Strong knowledge of Microsoft Windows and Microsoft Office components.

Ability to establish and maintain effective working relationships with other technical staff, vendors and the end users.

Ability to respond quickly and effectively to uncertainty and constant changes in technology.



About Cielo


Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.


Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at (phone number removed) or at