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EXECUTIVE HOST - CASINO 
(Job)

resume-library  |  United States  |  

Ref:
PARTNER-3GKM4X
Direct:
Employer:
Location:
United StatesUnited States (US)
Category:
Events/Other
Work Type:
Permanent
Work Time:
Full Time
Tags:
job,united-states,resume-library

Description 

EXECUTIVE HOST - CASINO

Overview:



 



PROPERTY PROFILE:



Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Casino Hotel can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our Team Members with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.



 



Open 24 hours a day, seven days a week, 365 days a year, Seminole Casino Hotel is the largest, most exciting attraction in the five-county region and Southwest Florida’s premier gaming destination with 75,600 square feet of high-paying progressive gaming, over 1,300 slot machines, blackjack, Mini baccarat, Pai Gow, 3 Card Poker, Let it Ride Poker, and Texas Hold’Em Bonus.



 



OUR COMMITMENT TO SERVICE:



We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.



#profjobs



Responsibilities:

The Executive Casino Host is responsible for:



Insuring an excellent guest experience for players while on site



Developing relationships with VIP casino patrons to ensure incremental visits



 Managing discriminatory comps based on player account value



Meeting weekly outreach benchmark goals



 Increasing theoretical  revenues to coded maintenance group



The incumbent will maintain relationships and market targeted customers through personal contact in order to generate incremental revenue. 



The Casino Host will oversee, solicit and identify new gaming guests for the Player’s Club program. 



The incumbent will meet and greet players on the casino floor, at special events and promotions. 



The Casino Host will be responsible for the retention of existing guests and will assist in special services related to top tier players.



The candidate must possess a positive attitude, exceptional guest service skills, outstanding phone etiquette, excellent interpersonal skills, strong communication and problem-solving skills, and the ability to multi-task and make quick decisions in a stressful environment.



The candidate must also be self-motivated, flexible, adaptable and able to work independently.



Must be able to continuously maneuver around the office and property, often standing for long hours.  Must be able to respond to visual and aural cues.  Must have the manual dexterity to operate a computer and other office equipment.  Must be able to lift 30 pounds and able to bend, reach and stoop on a limited basis 



Qualifications:

The successful candidate must posses:



A positive attitude



exceptional guest service skills,



outstanding phone etiquette,



excellent interpersonal skills,



strong communication and problem-solving skills,



and the ability to multi-task and make quick decisions in a stressful environment.



The candidate must also be self-motivated, flexible, adaptable and able to work independently.



Must be able to continuously maneuver around the office and property, often standing for long hours.  Must be able to respond to visual and aural cues.  Must have the manual dexterity to operate a computer and other office



The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.



 



As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:



 



Credit Check



Criminal Background Check



Drug Screen