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IS Systems Analyst- IS Clinical Specialty Apps 

resume-library  |  United States  |  

United StatesUnited States (US)
Information Technology/Other
Work Type:
Work Time:
Full Time


IS Systems Analyst- IS Clinical Specialty Apps


IS Systems Analyst I - IS Clinical Specialty Apps

The Systems Analyst I is responsible for analyzing business needs, defining requirements, developing solutions, implementing systems, and managing and supporting installed applications in support of assigned Information Systems areas and customers. The Systems Analyst I serves as a customer liaison for assigned business areas to assist customers with all areas of IS support.


Schedule: (Full time, Benefits Eligible)



Central Campus

700 Children's Dr

Columbus, Ohio 43205

Why Nationwide Children's Hospital?:

The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose.

Here, Everyone Matters. We’re 13,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud



The NCH Information Services Team

The Information Services team has been recognized as “Most Wired” for many years in a row and has received awards for innovation and service.  The biggest reward comes from working together to improve outcomes for our patients.  Sometimes it’s the small things like programming a calming aquarium display during a vaccine clinic and sometimes it’s big things like drastically improving guest wireless so families can stay connected and work remotely when their child is in the hospital.  When you join the Information Services team, you don’t just join 400+ IT professionals dedicated to improving the lives of kids and families in our community and around the world. You join a team of 14,000+ healthcare professionals dedicated to working together as One Team, every day. 

We have big ideas and exciting plans to improve the digital experience for our patients, families and employees.  We are driven to constantly improve, be at our best, always be curious and support our caregivers, from parents to nurses and physicians, as they work the most important jobs: taking care of our children. Join our team and help us equip the caregivers of today with the technology of tomorrow.


Systems Analysis and SupportSupports complex medium to large system across several departments.

Plans, designs, develops, implements, and supports information systems to meet assigned customer needs.

Provides customer service to define business needs and translate those needs into system functionality requirements.

Provides analysis on system design specifications and system/product evaluation.

Provides system coding and programming as required.

Develops and implements data queries and reports as needed.

Creates and maintains high quality system, report, and interface test scripts.

Assures data integrity and system survivability by developing and maintaining Disaster Recovery plans for assigned systems, understands and approves back up procedures, tests DR plans and system restores, and maintains current data in DR databases and tools (e.g., CHAOS).

Determines and defines necessary budget items to support assigned systems.

Assists customers with gaining executive approval for new system budget requests.

Coordinates IS resources for project and operational support.

Develops customer and system documentation as required.

Provides effective user training and support.

Provides troubleshooting, problem analysis, debugging, and resolution of assigned system issues.

Performs system updates, patches, service releases, and upgrades as needed.

IS Operational SupportUtilizes IS Operational support systems to include Help Desk, Change Control, Problem Management, source and version control, and other systems as required and provides feedback and analysis to improve these systems.

Build and maintain vendor relationships to ensure products meet the business needs and objectives of the Hospital.

Works to minimize systems outages and the effects of outages on Hospital users by scheduling needed outages to provide minimal disruption of service to users, proactively monitor and analyze system performance to detect and resolve production system issues, and perform stringent system testing before implementing solutions.

Provides fiscal responsibility for the use of Hospital resources by designing, implementing, and maintaining solutions to best utilize those resources in their area of responsibility.

Project ManagementKnowledgeable of the Children's Hospital IS Project Management Office (PMO) methodologies to include familiarity with defined project phases and project deliverables.

Leads projects that are small to mid-size in complexity, scope, and cost involving a limited number of IS departments or customers.

Leads project reporting, schedules project execution, and facilitates meetings.

Actively seeks assistance and guidance from the PMO on project execution.

Information AssuranceKnowledgeable of and adheres to Children's Hospital policies, processes, procedures, standards, and guidelines governing privacy, security, and disaster recovery/business continuity.

Actively protects sensitive, classified, and confidential information.

Uses and accesses systems and information only for authorized purposes and in accordance with security procedures and guidelines to perform job duties as assigned.

Maintains individual accountability for security controls and measures (e.g., individual passwords are not shared with other users).

Reports suspected security and/or privacy incidents following established Children's Hospital procedures.

Develops, implements, and/or maintains systems following IS Information Assurance policies, processes, procedures, and guidelines and industry standards to address security, privacy, and disaster recovery/business continuity needs to protect Children's Hospital information and resources at established, defined levels.

Follows established procedures to conduct reviews and audits of systems and information for assigned areas of responsibility.

Maintains systems to keep information and resources secure and safe from known vulnerabilities to include updating applications and systems with security patches and code updates, applying appropriate virus protection, and testing changes before placing into production environments.

Assists Information Assurance staff in the development and refinement of Information Assurance standards, policies, procedures, processes, and guidelines.

Teamwork, Collaboration, and ProfessionalismWorks with other IS staff in functional or cross-functional teams to meet goals, objectives, and responsibilities

Maintains a professional demeanor in conducting job duties and accepts accountability for their performance.

Fosters a team atmosphere within IS and other Hospital departments by interacting with others in an honest and straightforward manner, listening to and valuing the opinions and ideas of others, sharing knowledge, and helping others to accomplish goals.

Develops and maintains technical and professional skill levels.

Provide training to other IS staff members in areas of specialty.





Bachelor Degree in related Computer Science areas or equivalent experience required.


At least 5 years experience providing systems analysis support required.

Experience in health care environments preferred.

Bachelor Degree in related Computer Science areas or equivalent experience required.

Exceptional interpersonal, presentation, and communication skills required to interact effectively with all levels of medical staff, management, research and staff.

Project management skills required with a minimum of 2 years project management experience.

Strong skills in use of PC desktop applications such as MS Word, Excel, PowerPoint, and Project.

Ability to work flexible schedules to meet job requirements; requires occasional after-hours support and overnight travel.

Minimum Physical Requirement:

Position requires the ability to interact effectively with customers and information systems personnel across the organization. 

Position requires ability to talk, listen and type.