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Restaurant Host - Guy Fieri's American Kitchen + Bar - Greensburg 
(Job)

resume-library  |  United States  |  

Ref:
PARTNER-3GXOG4
Direct:
Employer:
Location:
United StatesUnited States (US)
Category:
Events/Other
Work Type:
Permanent
Work Time:
Full Time
Tags:
job,united-states,resume-library

Description 

Restaurant Host - Guy Fieri's American Kitchen + Bar - Greensburg

Overview:

Function (Scope and Main Purpose of Job)



 



Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.



Responsibilities:

Core Service Standards



 



CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance



SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.



FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.



FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.



FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here



 



Specific Responsibilities and Duties



Main duties include greeting customers as they arrive at the facility and thank them for their patronage upon departure.



Should a party have special needs or request accommodations, the host ensures the group's requirements are met.



Ensures compliance with all regulatory controls and the State Gaming Agency.



Answers the phones and taking messages/reservations.



Maintaining an accurate wait when necessary.



Occasional bussing of tables when needed to expedite efficient seating of waiting guests.



Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the company.



Performs additional duties as assigned.



Abides by company and department specific appearance standards.



Qualifications:

Job Requirements (skills, knowledge, and abilities) 



Must be RAMP certified.



Required to work nights, weekends, and/or holidays.  



Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.



Must be able to read, review and understand seating charts.



Basic mathematical skills are used frequently.



Educational Requirements



High school diploma or equivalent or equivalent work experience in a high volume, service focused environment.



Physical Requirements



24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed. 



Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.



Handling, carrying or lifting items weighing up to 20 pounds.



Must be able to work in a smoke-filled environment.



Ability to stand for long periods of times without sitting or leaning 



Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels 



Use of going up and down 31 stairs multiple times per day and elevators



Working Conditions



24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees



Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.



You may occasionally work in an environment where smoking is allowed.



 



It is a condition of employment that all new hires who receive job offers after Dec 4, 2021 be fully vaccinated against COVID 19.  (A booster shot is not required.).  A copy of your COVID-19 Vaccination Record Card, or medical certification from your physician, will be required on your first day of employment. Live! Casino will make reasonable accommodations for disability or sincerely-held religious beliefs.