Executive Briefing Center Events Specialist
Job Summary:
The Executive Briefing Center Events Specialist position will work with the events team on large and small events taking place within our Executive Briefing Center. The Specialist will proactively work to develop, maintain, and foster client/partner relationships. The Specialists is highly skilled and will be focused on creation, negotiation, coordination, and planning logistics of hosted events while collaborating with the EBC team.
The Executive Briefing Center Events Specialist will report to the EBC Manager. This position is required to report to the SHI Somerset, NJ office location 5 days a week as determined by SHI management.
About Us:
Founded in 1989, SHI International is an $11 billion global provider of IT solutions and services. SHI currently has 5,000 employees worldwide.
To learn more about SHI International Corp, visit our website: (url removed)/careers
What SHI Can Offer:
• World Class Facility includes on site gyms and cafeterias
• Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
• Work in an up-beat, creative, and fun environment
• Benefits including medical, vision, dental, 401K, and flexible spending
Responsibilities:
Logistics for all events including Travel, Lodging, Meeting Location/s, Catering and reservations, Offsite Activities, Transportation, Assisting with guest arrival, Speaker coordination, Scheduling of Knox, Ridge and CIC tours, Customer gifts
Meet and greet with company employees, customers, and partners throughout events as needed
Anticipate and meet customer needs while meetings are being conducted on-site
Collaborate with marketing teams in owning larger multi-tiered events for customers, Summits and Huddles including start to finish planning and execution
Create plan and execute Tennant Events
Answer questions from users and attendees about events
Create Agenda and be hands on customer service at assigned Summit/Huddles including travel desk coordination, catering orders, breakout session, bus logistics or luggage storage at the EBC and moving attendees from venue to venue
Oversee Master Tracking Report including but not limited to Expenses, Attendees, Presenters and provide data to Operations team for ROI review
Fill in for other Executive Briefing Center job duties if team is short staffed
Requires being “on call” on Sunday’s for Monday events
Expected to maintain a business professional attire
Qualifications:
Bachelor’s degree or equivalent work experience
3+ years’ Experience working with senior level executives
3+ years’ Experience working with sales organizations
Knowledge of Outlook, SharePoint, Excel, PowerPoint, Word
Experience with Concur or other Carrier tools (ex: JetBlue, United)
Minimum 1-year previous related experience with event planning and/or catering a plus in corporate environment hotel, event conference center, banquet center
Required Skills:
Personable with strong customer service skills
Excellent organizational skills
Ability to learn and have a working understanding briefing center equipment
Ability to handle unanticipated changes and needs and provide resolution
Strong attention to detail and the ability to establish priorities, work under pressure and meet deadlines
Ability to handle sensitive private information and personal belongings of guests with respect and confidentiality
Ability to demonstrate poise, tact and diplomacy with all guests and teams
Ability and willingness to work, both independently and as part of a team
Time management, and prioritization skills
Ability to work in a team environment that is fast moving and has simultaneous projects active
Ability to maintain a high degree of professionalism in pressure situations
Excellent verbal and written communication skills
Ability to establish and maintain effective working relationships with those contacted during assignment
Ability to own logistics for meetings
Unique Requirements:
Experience in working in CRM, Concur, Cvent and ON24 platforms are preferred
Limited Travel for authorized events local offsite
Working flexible hours if needed; last minute schedule changes (due to inclement weather or other circumstances)
Additional Information:
FLSA Status: Exempt
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
The Executive Briefing Center Events Specialist position will work with the events team on large and small events taking place within our Executive Briefing Center. The Specialist will proactively work to develop, maintain, and foster client/partner relationships. The Specialists is highly skilled and will be focused on creation, negotiation, coordination, and planning logistics of hosted events while collaborating with the EBC team.
The Executive Briefing Center Events Specialist will report to the EBC Manager. This position is required to report to the SHI Somerset, NJ office location 5 days a week as determined by SHI management.
About Us:
Founded in 1989, SHI International is an $11 billion global provider of IT solutions and services. SHI currently has 5,000 employees worldwide.
To learn more about SHI International Corp, visit our website: (url removed)/careers
What SHI Can Offer:
• World Class Facility includes on site gyms and cafeterias
• Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
• Work in an up-beat, creative, and fun environment
• Benefits including medical, vision, dental, 401K, and flexible spending
Responsibilities:
Logistics for all events including Travel, Lodging, Meeting Location/s, Catering and reservations, Offsite Activities, Transportation, Assisting with guest arrival, Speaker coordination, Scheduling of Knox, Ridge and CIC tours, Customer gifts
Meet and greet with company employees, customers, and partners throughout events as needed
Anticipate and meet customer needs while meetings are being conducted on-site
Collaborate with marketing teams in owning larger multi-tiered events for customers, Summits and Huddles including start to finish planning and execution
Create plan and execute Tennant Events
Answer questions from users and attendees about events
Create Agenda and be hands on customer service at assigned Summit/Huddles including travel desk coordination, catering orders, breakout session, bus logistics or luggage storage at the EBC and moving attendees from venue to venue
Oversee Master Tracking Report including but not limited to Expenses, Attendees, Presenters and provide data to Operations team for ROI review
Fill in for other Executive Briefing Center job duties if team is short staffed
Requires being “on call” on Sunday’s for Monday events
Expected to maintain a business professional attire
Qualifications:
Bachelor’s degree or equivalent work experience
3+ years’ Experience working with senior level executives
3+ years’ Experience working with sales organizations
Knowledge of Outlook, SharePoint, Excel, PowerPoint, Word
Experience with Concur or other Carrier tools (ex: JetBlue, United)
Minimum 1-year previous related experience with event planning and/or catering a plus in corporate environment hotel, event conference center, banquet center
Required Skills:
Personable with strong customer service skills
Excellent organizational skills
Ability to learn and have a working understanding briefing center equipment
Ability to handle unanticipated changes and needs and provide resolution
Strong attention to detail and the ability to establish priorities, work under pressure and meet deadlines
Ability to handle sensitive private information and personal belongings of guests with respect and confidentiality
Ability to demonstrate poise, tact and diplomacy with all guests and teams
Ability and willingness to work, both independently and as part of a team
Time management, and prioritization skills
Ability to work in a team environment that is fast moving and has simultaneous projects active
Ability to maintain a high degree of professionalism in pressure situations
Excellent verbal and written communication skills
Ability to establish and maintain effective working relationships with those contacted during assignment
Ability to own logistics for meetings
Unique Requirements:
Experience in working in CRM, Concur, Cvent and ON24 platforms are preferred
Limited Travel for authorized events local offsite
Working flexible hours if needed; last minute schedule changes (due to inclement weather or other circumstances)
Additional Information:
FLSA Status: Exempt
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status