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Android TV Manager 
(Job)

resume-library  |  United States  |  

Ref:
PARTNER-3HG3TI
Direct:
Employer:
Location:
United StatesUnited States (US)
Category:
Information Technology/Other
Work Type:
Permanent
Work Time:
Full Time
Tags:
job,united-states,resume-library

Description 

Android TV Manager

Who We Are:

Come power the future with us!



 



From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.



 



And that leadership continues.



 



We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.



What You Will Be Doing:

The Android TV Manager is responsible for testing and implementing new features and components and collaborating with vendors and other internal stakeholders on troubleshooting and resolving complex video system and server environment issues escalated from NOC and/or the field. Proactively monitoring of the system to identify potential issues before they have significant impact on the field. The Manager is also expected, over time, to become a subject matter expert in the Mediaroom IPTV system and support management, maintenance, and troubleshooting of that system as well.



 



1.     Managing, maintaining, and troubleshooting the Android TV environment. Proactively monitor system to anticipate and mitigate problems.



2.     Monitor and respond to system issues and resolve them in a timely manner.



3.     Provide hands-on troubleshooting for issues that are escalated to the engineering level.



4.     Utilize software and hardware diagnostic tools to identify, diagnose and repair complex problems and factors affecting video system performance.



5.     On call rotation support for after-hours requests that respond to business emergencies as needed.



6.     Test and certify new releases and patches as well as introduction of new components and features into the ecosystem in both development and pre-production environments. Facilitate       reproduction of both field and internal issues and provide feedback to corresponding vendor(s).



7.     Manage assigned tasks and additionally be a self-starter and able to work independently and as part of a team.



8.     Become a subject matter expert on all components of this video product which includes server architecture, data flow, and Customer Premise Equipment such as Set Top Boxes & remotes.



9.     Learn and eventually support the Mediaroom IPTV product.



 



What You Need to Bring:

 



4-6 years of experience with managing, maintaining, monitoring, and troubleshooting an IPTV system. Android TV is an advantage.

4-6 years of experience with managing, maintaining, monitoring, and troubleshooting a Hybrid Physical & Virtual Environment.

Experience with troubleshooting, integration, and testing of various digital video delivery systems.

Must be able to handle a fast-paced work environment, capable of accepting interruptions, prioritizing changes, while continually meeting deadlines.

Excellent communication skills to explain technical information and requirements effectively to others both orally and written.

Outstanding customer service and time management skills, strong sense of ownership, and a can do attitude.

Additional Preferred Qualifications:



·         Team management experience



·         Experience with CDN / ABR delivery system



·         Experience with TR-069



·         Experience with ELK Stack, Splunk, or other log analytics software



·         Experience with implementing and using APMs



·         Programming and scripting knowledge. Create and manage scripts to perform system tasks.



·         Strong knowledge of networking. Extensive background in Internet related protocols and applications including TCP/IP, DNS, HTTP/SSL, HSS, RTSP & IGMP.



·         Performance tuning, and system assessments. Storage administration a huge plus.



          Familiarity with STB middleware and Digital Rights Management



·         Experience working in a Mid-size to Large environment



·         Experience in managing, maintaining, and troubleshooting systems over Linux and Windows Server



·         Excellent analytical, troubleshooting, and problem solving skills are required.



·         Excellent interpersonal, written, and verbal, presentation, and time-management skills are required