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Senior Recovery Analyst - Irving, TX 

adzuna-us  |  United States  |  

United StatesIrving, TX, 75084
Work Type:
Work Time:
Full Time


Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get.

Leading edge technology in an industry that's improving the lives of millions.

Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably.

There's no room for error.

Join us and start doing your life’s best work.SM The Senior Recovery Analyst will be a responsible for assisting with client and team escalations from both onshore and offshore teams, as well as conducting scenario and role-based training for the Research team.

This individual will proactively track and identify trends, assist with monitoring daily inventory and communicate items requiring attention with leadership, while supporting the day-to-day responsibilities of the team.

This role requires the individual to have Cash Posting and Accounts Receivable background.

This individual will act as a subject matter expert that possesses great attention to detail, time management, and complex problem solving and conflict resolution skills.

Primary Responsibilities: Provide expertise by reviewing, investigating, and resolving missing claim payments and/or patient detail required for cash posting identified by the AR department as paid by the payor.

Work with carriers, third - party insurers, and other internal departments in tracking the progress of payments to resolve unapplied and misapplied cash issues in accordance with current policy and procedures Research and resolve discrepancies between cash receipts, invoice files, and patient information for posting processes Responsible for communicating with personnel regarding payor issues.

On-site training of personnel on issues as needed.

Respond to inquiries by both internal and external customers promptly Collaborate with others to identify and solve moderate problems that promote efficiency and quality Document and communicate outcomes of recovery investigations to all applicable internal and external stakeholders to facilitate resolution Review and process daily correspondences as needed Follow - up on aged inventory and provide root cause analysis and recommendations to leadership Solves complex problems on own; proactively identifies new solutions to problems Plans, prioritizes, organizes and completes work to meet established objectives Auditing, random spot checks on daily work inventory for accuracy and adherence to policy Assist with the monitoring of inventory of the team members assigned.

Assist management with the development of department standards, policies and procedures Responsible for performing all team duties as needed and handles special projects as assigned Required Qualifications: High School Diploma / GED (or higher) 1 years of working experience with practice management system (EPIC) 1 years of a healthcare accounts receivable experience 1 year of cash reconciliation Ability to work Monday - Friday during standard operating hours of 8am-5pm United States Citizenship Ability to obtain favorable adjudication following submission of Department of Defense eQUip Form SF86 Preferred Qualifications: Previous experience working with SOP or documentation of change in processes Soft Skills: Ability to work independently Time management Good communications in all professional settings Detailed and organized Self-starter & self-sufficient Good experience navigating through Excel spreadsheets Flexible working on multiple projects at one time Please Note: In order to be considered for this position, you must be able to obtain an SF86 Position of Trust which is only available to U.S.


Our Facilities Security Officer will initiate this process post-offer acceptance.

Failure to obtain this will result in termination from this role.

Careers with OptumInsight.

Information and technology have amazing power to transform the Healthcare industry and improve people's lives.

This is where it's happening.

This is where you'll help solve the problems that have never been solved.

We're freeing information so it can be used safely and securely wherever it's needed.

We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions.

This is where the best and the brightest work together to make positive change a reality.

This is the place to do your life’s best work.

SM Diversity creates a healthier atmosphere: UnitedHealth G roup is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace.

Candidates are required to pass a drug test before beginning employment.

Keywords: Cash Posting ,Accounts Receivable, time management, conflict resolution, inventory, payments, Recovery Analyst, Optum, Irving, TX, claims, recovery, resolutions, representation