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Senior Operations Manager 

adzuna-us  |  United States  |  

United States5th St NW, DC, 20001
Work Type:
Work Time:
Full Time


Senior Operations ManagerWashington, DCMarket OperationsFull-timeAt Getaround, we’re building a global platform to enable a future where all cars are shared.

There are more than 1 billion cars in the world, and these cars are parked, on average, more than 95% of the time.

With instant and keyless carsharing via our patented hardware and software platform and our industry-leading mobile apps, we’re helping communities around the world share these underutilized resources to reduce their vehicle footprint while increasing mobility solutions.Getaround is looking for a talented, forward leaning manager to grow our DC operations team.

Thousands of car owners around the country entrust Getaround to safely share their cars with friends, colleagues, neighbors, and even strangers.

As the market’s Operations Manager, you will be responsible for the execution of our vehicle operations processes and play a critical leadership role for the market.

We need you to be a driving force behind the Getaround Owner and Renter experiences, constantly improving our vehicle quality and expertly developing & implementing dozens of solutions everyday with a proactive, problem-solving mindset.

Apply now if you are you up for the challenge and ready to be at the center of a fast and furious startupWhat you’ll be doingOversee vehicle operations in Getaround’s DC market to both grow and maintain our fleetManage a growing team of Getaround Field Specialists in your market.

You’ll be responsible for their hiring, training, scheduling, and payrollBe responsible for the day-to-day execution of vehicle onboarding in your marketEnsure consistent execution of Getaround’s in-car experienceWork closely with your General/Regional Manager, the HQ Operations Team and the Sales Team to ensure that all new cars in your market are on-boarded within our defined SLAsCreate, develop and manage relationships with our vendor partners.

You will ensure they are delivering quality servicePartner with various Getaround HQ teams, including Claims, Safety, Autotech, and Customer Happiness to troubleshoot customer issuesWhat you’ll need4 years of operations experience at a dynamic company, complex project management experience, and/or relevant mobility industry experience2 years managing a team and a track record of successfully hiring, training, managing, and developing talentExperience building, leading, and achieving ambitious objectives with high performing teamsData-driven mindset for decision-making to optimize operational processesSkilled communicator; comfortable collaborating across teams and briefing executivesRelentless work ethic, attention to detail, punctuality and dependabilityA demonstrated ability to influence and drive consensus cross-functionally and within your teamAbility to execute multiple projects concurrently and to perform under pressure with consistencyComfort with ambiguity, working in an environment with fast evolving processes and without close supervisionWillingness to do whatever it takes to help the company scale to new heightsAt Getaround, we are proud to be an Equal Opportunity Employer.

We believe that no matter your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, your perspective has value.

Come join us in continuing to make Getaround a great place to work