An exciting opportunity has arisen to work with our prestigious client at their UK Head Office based in central London.
The successful candidate will have personality and a creative flair for writing both internal and external communications/events and presentations.
Key Responsibilities: Develop and proactively support the delivery of an end-to-end aligned external communications strategy across all areas and stakeholders consistent with the wider engagement strategy.
Structure and deliver formal internal communications and gather feedback and insight across all areas.
Facilitate a culture of collaboration and innovation that is end user centric.
Coordinate and manage the marketing strategy and brand which will govern the internal and external communications strategy.
Produce assets and complete, or perform, activities to support stakeholder engagement.
Contribute to the plan and delivery of stakeholder engagement initiatives to increase the engagement with various stakeholders, including providers, regulators, influencers, parliamentarians, government officials, industry participants, end users, various subject matter experts, trade groups, committees and bodies as relevant.
Support the Engagement Manager by collating and providing insights and stakeholder feedback to inform the business decision-making process.
Contribute to the development and maintenance of systems and tools for engaging with stakeholders and to capture intelligence and insights about different stakeholder communities.
Accountabilities: Supports, and assists with, the delivery of the stakeholder engagement strategies and plans on time and within budget, receiving direction and guidance from the Engagement Manager.
Supports engagement with stakeholders by producing a broad range of engagement and communication activities, including event management, presentations, script writing, email, and the production of other assets, as relevant.
Provides support to the Engagement Manager in their work to support heads in the delivery of regulatory, participant and end user engagement, as well as in the development and production of various materials, such as reports, discussion papers, and proposals.
Works closely with other colleagues in the Engagement team and actively provides support where appropriate.
Supports the efforts of the Engagement Manager and Director of Communications in proactively identifying market influence opportunities to support the wider strategy.
Participates in the provision of input into the communications management dashboard and KPIs to facilitate the achievement of stakeholder engagement goals on time and within budget.
Fosters and maintains strong working relationships with internal and external contacts.
Supports the Engagement Manager in activities to ensure the stakeholder database is up to date, includes accurate information and is fit for purpose.
Provides input, as relevant, to ensure an accurate assessment of the level of engagement across the involved key stakeholders so that any potential engagement issues or red flags can be highlighted and acted on without any delay.
Provides support to the Engagement Manager in ensuring heads or other involved parties are appropriately assisted, as relevant, in arranging events or meetings.
Assists in the collation of feedback from conferences and events as required.
Contributes to the production of weekly public affairs monitoring reports and ad-hoc monitoring.Other Obligations: Data Protection Ensures that policies and procedures are followed, that a local risk register is developed and regularly monitored and reviewed.
Complies and / or ensures compliance with Data Protection policy, processes and all relevant legislation.
This includes maintaining team specific retention schedules, records of data processing and ensuring that any data protection risks are identified, communicated and mitigating actions put in place.
Maintains effective communication on data protection compliance.
Identifies section specific data protection risks, and mitigating actions, communicating these without delay.
When aware, communicates, in confidence data protection risks likely to impact the organisation as a whole.
Knowledge & Experience: Experience of working in stakeholder engagement and public affairs in a regulatory environment.
Some experience in managing change for stakeholders.
Work experience in communications within a complex matrix organisation.
An understanding of participant and/or end user landscapes.
Experience of working in a fast-paced communications or stakeholder engagement team.
Creative, articulate and trustworthy.
Value driven with the ability to demonstrate the core values, in particular being open, transparent, agile, efficient, and end user focused.
Strong communication and interpersonal skills to interact across stakeholders.
Working collegiately within a team of peers, supporting team members.
Qualifications: Educated to degree level in Communications / Marketing / Media / Public Relations or equivalent experience