Do you work within an IT Support role, and wish to gain involvement within the projects side of a business? Are you fluent in SQL and want to utilise this? If you do then this role is ideal.
Working with a large organisation in the West Sussex area that are seeking an Application Support Engineer that will work on development work, upgrades, and support requests ensuring they are dealt with to agreed levels of service. The role will also require the understanding and of strategies, plans, and goals for applications within the business.
Help maintain a high level of availability and integrity for all of company systems, resolving issues & requests in the most responsive, efficient, and cost effective manner. Maintain accurate and complete logs where appropriate.
Supply & implement IT systems and solutions that are robust and fit for purpose, enabling all branches to gain maximum benefit and productivity from their use of IT.
Undertake necessary regular procedures, and check that they are successful and logged where appropriate
Undertake (and sometimes lead) projects for new IT system implementations and upgrades - particularly where impacting databases, software, & data. These must be on-time, fully tested, and deliver the required additional functionality in accordance with the specifications, so they achieve a smooth & gradual progression of the IT systems which can be fully and easily supported.
Assist the IT Applications Manager to work within project budgets & expenditure - by helping to minimize costs and maximize returns on investment.
Offer professional help, assistance, and support (which may include training, demonstrations, and presentations), to all staff, for IT applications and systems, as within your capabilities and areas of expertise.
Write user documentation and guidelines that are easy for the target audience to understand. Provide support and guidance to make sure these are followed.
Understand and adhere to all IT policies and procedures, suggesting improvements in these areas. Keep system documentation complete and up-to-date; minimize risks by spreading knowledge across multiple IT Applications and Services staff.
This is a good opportunity for someone looking to gain a role in an experienced IT Department to learn new areas and help improve certain aspects of the technical side of the business.
Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK