This entry-level position manages all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. Supervises and manages all store personnel, including implementing and enforcing company policies and procedures and corporate directives. Maintains effective corporate office business partner relationships.
Store Manager (Mat Cover 6 months fixed term)
Westfield London, Shepherds Bush
We’re looking for an outstanding Store Manager to join our Timberland retail store team on a 6 month maternity cover fixed term contract.
Timberland is a global leader in the design and manufacturing of premium footwear, apparel and accessories for the outdoor lifestyle. For decades, we have been guided by a higher Purpose: to inspire and equip the world to step outside, work together and make it better.
Timberland is a subsidiary of VF, the world’s largest apparel and footwear company comprised of over 30 brands.
If you are an active lifestyler then you are probably very familiar with brands such as Vans, The North Face, Timberland, Napapjiri, Kipling and others. These are just some of the names we at VF produce and sell in over 1500 stores across 170 countries.
As a store manager your input will be key, leading and nurturing a team and displaying your own initiative to drive sales and customer satisfaction.
Let’s talk about the role!
We believe that our store managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience. We actively encourage them to suggest improvements to our own processes and systems.
We expect that our store managers deliver unbeatable customer service whilst also fulfilling the following aspects of the role:
Leading, motivating and mentoring your store team
Implementing our established retail processes while looking for ways to improve them
Staying on top of core retail operation procedures such as inventory, P&L etc
Ensuring operational policies and procedures are respected
Reporting performance metrics and understanding your KPIs to improve your store results
Making your store look great, in line with the brand’s visual merchandising guidelines
How you’ll make a difference…
You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising
You know how to build a high performing team, are a great coach and have a knack of creating a supportive, fun environment
You have excellent written and verbal communication skills
You are proficient in the use of MS Office and different POS systems
You are flexible when it comes to working weekends, evenings and holidays when necessary
What makes you the perfect Store Manager?
First of all, you LOVE interacting with customers. The joy of helping a customer find the perfect product is incredibly special and you get that. However sometimes, let’s face it, working in a store can be demanding. No problem for you, as you are a pro at handling stressful situations.
You lead by example with your hands-on mentality, enthusiasm and passion for delivering a fantastic customer experience. In fact, you will thrive on transforming every customer into a buyer. Different customers need a different approach and you know how to deliver it! You also know how to create a great team who share your passion and vision to make every shopping experience outstanding.
You take pride in mentoring employees and seeing them develop. Each staff member has their own unique personality, which requires a personal touch. You understand this and that’s what makes you a great leader and store manager.
What’s in it for you?
Most companies like to say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Because it’s not just our products which set us apart from others. It’s our people and we believe they deserve to be nurtured and looked after.
That’s why, on top of the usual benefits, we offer much more:
Career ownership, enabling you to build your knowledge and experience across different brands and even different countries
A supportive feedback-based culture where respect and integrity guide us in what we do
Tailored training. From a thorough induction to ongoing online and face-to-face training, we are committed to helping you grow, both professionally and personally.
An inclusive environment where people of diverse backgrounds, lifestyles and nationalities love working together
The opportunity to travel to conferences and network with other Store Managers throughout Europe
And by the way, some of our other benefits include a contributory pension scheme, health benefits and much more!
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful candidates for the interview stage
Benefits: pro rata basis