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Captain - Roister 
(Job)

resume-library  |  United States  |  

Ref:
PARTNER-3XJAIY
Direct:
Employer:
Location:
United StatesUnited States (US)
Category:
Engineering/Aeronautical & Aviation
Work Type:
Permanent
Work Time:
Full Time
Tags:
job,united-states,resume-library

Description 

Captain - Roister

Roister is seeking an experienced Captain to join our Front of House staff!



Captains are tasked with maintaining the guest experience in a particular dining room section. Ensure all standards of food and beverage service are met, including descriptions and table presentations. Prepares the restaurant and workstations for service and maintains the cleanliness of those same areas at all times. Monitors secondary guest needs (food delivery, water service, clearing of credenzas) during service. This position must coordinate with other team members to respond to and act quickly upon guest comments and concerns (e.g., unusual guest requests, delayed guest arrivals, and facilitation of guest transportation to and from the restaurant, etc,) Additional intermediate knowledge of wine and spirits globally is expected.



Compensation is hourly.



Requirements



Essential:



Focusing attention on guest needs, remaining calm and courteous.



Promoting positive relations with all individuals who enter or exit the restaurant.



Exercising good judgement during service challenges with guests.



Thinking clearly, quickly, maintaining concentration, and making concise decisions in pressure situations.



Ability to prioritize, organize and follow up.



Ability to focus attention to details.



Ability to stay focused on assigned section throughout service observing and seeing to guest needs.



Ability to maintain confidentiality of guest information and pertinent restaurant data.



Ability to perform job functions with minimal supervision.



Ability to work cohesively with co-workers as part of a team.



Ability to relay instructions, delegate work to co-workers as needed, and follow up if required.



Desirable:



Prior formalized guest relations training.



Prior formalized restaurant server training and experience.



Ability to use restaurant Point of Sales system and other computer systems.



Successful techniques to suggestively sell food and beverage items.



Benefits



Competitive hourly wage $22.50-23/hr



40 hours per week with potential for more



Medical, vision, dental and life insurance



Paid time off



401(k) with up to 4% match



Ventra transit benefit



Employee dining discount



Daily staff meal



The Alinea Group is an equal opportunity employer. This means we value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and values. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.



We are a company that participates in e-verify. Must be authorized to work in The United States.



Must be fully vaccinated against covid-19. Proof of vaccination is required to be uploaded with our HR department. If you require an accomidation protected by law, please contact HR.