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Accounts Receivable Manager-Ronkonkoma, NY 

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United StatesUnited States (US)
Work Type:
Work Time:
Full Time


Accounts Receivable Manager-Ronkonkoma, NY



How you move is why we’re here. ®

Now more than ever.

Get back to what you need and love to do.

The possibilities are endless...


Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize

 the abundant opportunities for growth and success.


If this describes you then let’s talk!


HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise


Accounts Receivable Manager

Full-Time (Ronkonkoma, NY)







Responsible for the daily operations of the Physician Central Billing Office with a focus on insurance and/or patient follow-up activities. Provides reporting tools to monitor and improve performance by/to staff and provider.  Maintains adherence to all regulatory requirements and continuous quality improvement. This position assumes full responsibility for ensuring that accounts are correctly paid, including collaboration with other departments to resolve any errors impacting the revenue cycle. This may include but is not limited to resolving billing, coding, registration and other errors, and ensuring appropriate follow-up activities occur. The Manager is responsible for identifying payer trends and making recommendations to leadership for swift resolution, and must have current knowledge of state and federal requirements to ensure the appropriateness of billing activities. The Manager is also responsible for analyzing staffing needs, interviewing, hiring, evaluating and managing employees. The Manager must work with leadership to develop, recommend and administer departmental policies and procedures, as well as be responsible for ensuring productivity and quality standards are upheld to reduce cost and ensure the department stays on budget.



Oversees the daily operations and supervision of the business office with an emphasis on insurance A/R follow-up.

Leads and motivates team of accounts receivable (A/R) representatives to ensure timely and accurate collections for physician billing across various insurance carriers.

Monitors follow-up work in progress (WIP) reports, evaluates Epic workqueue volumes, and identifies trends related to denials and payment issues.

Perform quality and productivity scoring including giving feedback to staff members.

Provides training, revenue cycle analysis, and issue resolution.

Participates in benchmarking accounts receivable and develops and implements improvement plan for key areas identified for improvement.

Displays exceptional customer service to all stakeholders including patients, providers, and colleagues. Follows up on requests in a timely manner.

Maintains effective communication with office staff and physicians including reports displaying trends and performance.

Assists in developing and maintaining the business office policies and procedures to enhance reimbursement processes.

Approves payment arrangements and adjustments for patient financial assistance.

Performs routine payroll duties.

Participates in professional development activities.

Remains current in all rules and regulations for all third party and private pay insurance companies. Maintain and apply knowledge of all respective insurance regulations and guidelines, state regulations, and laws.

Performs other related duties as required.



Reports to the Sr. Director, Revenue Cycle, Professional Central Billing Office.                        


Accounts Receivable (A/R) Staff within Professional Central Billing Office



Extensive knowledge of reimbursement and billing requirements and regulations related to physician revenue cycle.

Extensive knowledge of medical terminology, CPT, and ICD-10.

Strong analytical skills.

AAPC certification or relevant work experience preferred.



Education: Associates degree in Business Administration or equivalent. Bachelor’s degree preferred.

Experience: Minimum 5 to 7 years in healthcare billing with focus on the physician revenue cycle, multispecialty group experience preferred.

Minimum 3 years management experience ideally in mid to large size medical group.

Excellent interpersonal skills, strong verbal and written communication skills.

Must be proficient in Microsoft Office including Excel and must have experience using various Practice Management software applications. Epic experience preferred.

Ability to analyze and interpret complex financial data.



Requires ability to work independently.

Involves standing, sitting and walking. 

Requires normal vision and hearing. 

Normal office environment.





Other Requirements: