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Analyst - System Analysis and Program - III 

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United StatesUnited States (US)
Information Technology/Other
Work Type:
Work Time:
Full Time


Analyst - System Analysis and Program - III

Title: Analyst - System Analysis and Program

Location: Basking Ridge, NJ

Duration: 30 Months


Targeted Years of Experience: 5-7 years

Telecommunication s BSAI (Business, Systems, Analytics & Intelligence) team requires a forward inventory management (IM) System Analysis and Program - Analyst responsible for designing and conceptualizing strategic initiatives and programs of the various systems capabilities within the Global Supply Chain (GSC), SAP/legacy systems and third party logistics vendors (3PL). As a strategic technical lead, you will be the liaison between the business and internal/external systems contacts and will be required to create and foster collaboration between the business (all channels, direct and indirect) and systems contacts. The successful candidate will need to create and innovate ideas that will meet corporate objectives, financial targets and timeliness across the supply chain SAP support model in the areas of planning, forward and reverse inventory and 3PL vendor management, wireless and/or wireline customer fulfillment and distribution centers.

This is a key role that will serve a liaison between the business and external partners to support transformational processes and programs. Responsibilities include user story creation and development, interacting with different teams to gather requirements, process map, create, groom and prioritize user stories to support business needs. Key areas/systems to support include SAP/legacy systems, commissions and forward and reverse logistics processes. You will manage and participate in User Acceptance Testing for new user stories, enhancements and bug fixes, confirming systems functionality is working as expected. Additionally, you will participate in the preparation and support of conversions, ensure setup activities are completed accurately and on-time, provide support on conversion day and post conversion support for business teams.

Additionally, you will:

Research and review solutions for business need

Works with business users and support staff to resolve problems

Investigate, assist with root cause analysis and tracking of short/long term fixes

MUST HAVE SKILLS (Most Important):

SAP experience (MM, SD, IS Retail, S/4HANA) and/or equivalent experience in legacy supply chain/3PL technical integrations, production support and understanding how Middleware works

Proven project management experience leading the execution of project and program implementations

Experience in telecom, high tech, or other large scale manufacturing or service industries


Experience with enterprise wide program implementations in Supply Chain and Warehouse integrations.

Vendor management experience with understanding of warehouse operations and Warehouse Management Systems (WMS) (i.e. 3PL WMS, Manhattan, etc.)

Experience maintaining production support structures to enable efficient troublehsooting tehniques and timely communication to internal/external customers

G-Suite experience.

Background in systems such as JIRA, ALM, VISIO, Project and/or Smartsheets.

Excellent customer service and communication skills.

Works independently, efficiently and effectively under extreme time constraints delivering results by critical deadlines

Shows initiative, anticipates and prepares for upcoming situations, takes advantage of opportunities, acts quickly and decisively, addresses issues before they become problems


Bachelor s degree or five or more years of equivalent work experience.