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Lead Implementation Consultant 

resume-library  |  United States  |  

United StatesUnited States (US)
Work Type:
Work Time:
Full Time


Lead Implementation Consultant


Xactly has helped thousands of companies and millions of sellers around the world beat their revenue targets. Using the Xactly Intelligent Revenue Platform, leaders look past the current quarter to create revenue streams for long-term growth. It is the only solution that aligns seller behavior with boardroom strategy to create a resilient, predictable and profitable business.


We deliver this 100% cloud solution by unleashing human potential.  Our employees live our CARE values by focusing on customers’ success and treat every user of our products as a member of our family.  Every one of us is accountable to keep our word,  own our mistakes and show up with an optimistic spirit.  We respect each other and value the differences that make us diverse.  And we strive for excellence in everything we do - from the innovation in our products to the fun at our events.



As the Lead Implementation Consultant at Xactly Corporation, you’ll be responsible for project implementation artifacts, such as requirement documentation and leading the customer through the entire implementation cycle, including requirements, configuration, testing, SIT, UAT, launch and post implementation support. Client interactions will typically be at the Director level and above at SMB/Enterprise companies who expect a high level of customer service. We are seeking an individual with strong consulting experience, excellent communication, and customer management skills, preferably from a compensation domain background and experience with any programming language within the confines of a business application. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.



Xactly’s Professional Services team is a mix of consultants, compensation experts and sales professionals. The team comes from a plethora of industries including SaaS, consulting, financial services and management consulting. They’re a group of driven, highly motivated, self- starters who have the ability to adapt quickly and thrive in a fluid start-up culture. They are fast learners, turned compensation consultants with the business-savvy to execute complex projects in all client verticals. 


Bachelor's degree or equivalent experience preferred

4-7 years of experience in Technology Consulting, Business Analysis, or related fields

Experience working with SQL and Relational Databases

Should be able to translate complex customer requirements and build configuration options, with the ability to guide clients through decision-making processes

Strong technology and business acumen

Strong problem-solving skills (business & technical)

Strong understanding of SDLC

Strong understanding of Data Structures and database concepts

System Integration experience and Troubleshooting skills are a must have

Demonstrate outstanding service-orientation and strong interpersonal skills

Past experience in a deadline-driven, fast-paced environment preferred

Confident communication style with strong presentation skills

Self-aware, motivated, coachable and poised, able to work seamlessly as part of a team


Participate in product training, which will introduce you to our products and processes.

Gain a strong understanding of Sales Performance Management, Sales Planning and Quota Planning space and the business challenges Xactly solves.

Begin ramping onto projects as soon as training is completed.

Interact with customers as part of your first live implementations.


Continue your learning to become a subject matter expert in one aspect of Xactly’s platform products and related activities.

Gather requirements and create functional design for complex scalable solutions using Xactly’s platform products.

Be fully versed in Xactly tools, keeping essential customer data organized and tracking all your interactions with customers.

Create urgency, instill confidence, and provide fantastic customer service as you guide customers through the initial implementation and their early adoption stage of Xactly at their company.



Manage multiple customer projects through the requirements gathering, design and implementation and testing process to ensure successful projects and adoption of Xactly’s platform products.

Interact with customers each day to drive urgency, engagement and utilization.

Become a subject matter expert in several aspects of Xactly’s products, including developing training materials to support other Implementation Consultants.

Meet and exceed quarterly metrics and objectives.

Provide input for overall implementation process improvements.



Continue to work on multiple customer implementations which meet customer needs, and execute within our applications.

Mentor new hires and teach best practices to lead the team towards future success.

Deepen knowledge of tactics to increase satisfaction and improve implementation time within your projects and share across the team.

Identify gaps within our processes, propose solutions and execute to continue raising the bar with the team.

Benefits and Perks

Xactly Corporation offers the following benefits: comprehensive insurance coverage (including pet insurance!), 401(k), flexible time off, sick days, short-term disability, long-term disability, maternity and parental leave, gym/fitness reimbursement, tuition reimbursement, flexible savings accounts, paid holidays and up to 3 days paid community and volunteer leave, life and AD&D insurance.

The compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. A reasonable estimate of the range is $85,000 - $100,000 plus applicable bonus.


Xactly is proud to be an Equal Opportunity Employer.  We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.


To learn more about Xactly and the work that we do, follow us on Twitter, Facebook, LinkedIn, Glassdoor, and subscribe to our blog.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.