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Service Associate - Insurance Services, P&C 
(Job)

resume-library  |  United States  |  

Ref:
PARTNER-3XK1F1
Direct:
Employer:
Location:
United StatesUnited States (US)
Category:
Banking & Insurance/Insurance
Work Type:
Permanent
Work Time:
Full Time
Tags:
job,united-states,resume-library

Description 

Service Associate - Insurance Services, P&C

Overview:

Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.



Responsibilities:

Delivers quality service to Paychex clients via phone, email, chat, and other avenues



Develops and maintains a basic working knowledge of a single Paychex product



Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS



Performs data input, maintaining strong prioritization and organization



Documents all interactions



Qualifications:

Associate's Degree - Preferred