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Senior Property Manager 

resume-library  |  United States  |  

United StatesUnited States (US)
Work Type:
Work Time:
Full Time


Senior Property Manager


Overall, the Senior Property Manager is responsible for all facets of the property(s) in his/her portfolio (approximately 5,900,396 sq. ft), and he/she has a responsibility to ensure the property is managed according to The RMR Group LLC’s established procedures. All staff who report to the Senior Property Manager must follow all established guidelines, procedures, and budgets as well. The Senior Property Manager should also have a general knowledge of all building operating systems.


Building Operations:

Maintain and develop written standard operating procedures for building operations.

Ensure that mechanical/electrical system maintenance is being performed.

Life Safety issues including proper training of building staff and a written record of all testing and alarm activations.

Follow Risk Management guidelines as defined by RMR’s Director of Risk Management.

Ensure that tenant services are provided according to all lease documents

Oversee all construction/tenant improvements (including proper documentation).

Oversee all contracts/vendors (including proper documentation).

Implement energy management program and monitor utility usage.

Supervise, train and motivate building staff.

Interface with brokerage agent.

Work with Area Director to establish tenant relations and retention programs, which are well planned and measurable.

Build and foster tenant relationships through frequent, in-person interactions.

Assist Area Director in the negotiations of lease renewals, extensions and expansions, and resolve issues with existing tenants.

Develop orderly system for lease, vendor, and project files.

Develop and maintain a vacant space procedure to ensure each vacancy is clean and in “show” condition.

Tenant Construction Process:

Coordinate all construction work and its impact on the property.

Review and approve all construction documents and specifications.

Attend or designate an attendee to all construction meetings.

Monitor construction project progress including project close-out, finish dates, move-in dates, and budget close-out.

Maintain summary file to include, bids, permit, Certificate of Occupancy, correspondence.

Maintain a full set of as-built building drawings and specifications.

Set-up and close-out Job Cost process.

Area Director of Engineering and/or Regional Construction Manager should review all major construction projects before they begin.

Building Management Office Procedures:

Ensure efficient, courteous and professional day-to-day operation of the management office which includes:Authorization processes

Correspondence and filing systems

Purchase of goods and services

General office operating procedures


Service/Maintenance requests

Specifications and bidding process

Tenant servicing/relations


Responsible for all aspects of the financial stability of the property including maintaining budgets, yields, and the following:Budget-to-actual reports.


Review of recurring charges/miscellaneous billings/AP approval.

Review of rent roll for accuracy.

Interaction with accounting.

Perform all financial Reforecasts.

Budget preparation.

Capital Planning and oversight of building improvements.

Job-cost system organization.



Bachelor’s degree – Minimum 3.0 GPA required. Preferred course of study Business Administration, Real Estate or Accounting.

Four to eight years’ experience in commercial real estate.

RPA or CPM designations a plus.

Broker’s License preferred. 

Previous supervisory experience.

Strong communication skills, both verbal and written, are essential.

Excellent client service orientation.

Ability to work in a fast paced, collaborative and results driven environment.

Strong proficiency with Property Management/Accounting Software (preferably Yardi and Argus Enterprise), Excel and other Windows applications.

Will be required to perform off site duties through the use of a personal vehicle.

Must have a valid driver’s license.

If, at any time, security clearance is required for your job (e.g. you are assigned to work at a property leased by the Federal government), being awarded such clearance will be a condition of your employment.

RMR considers the safety of its employees a top priority. As part of this commitment, RMR requires all new employees to be fully vaccinated against COVID-19, unless they obtain prior approval for an accommodation for medical reasons or due to a sincerely held religious belief or are exempt from this requirement under applicable state or local law. Qualified candidates who are offered the opportunity to join RMR will be required to provide proof of vaccination prior to the first day of work. Applicants who need additional information concerning RMR’s vaccination policy should contact Diane Proctor, Vice President, Human Resources at (url removed).

Company Overview:

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR’s vertical integration is supported by nearly 600 real estate professionals in over 30 offices nationwide who manage over $33 billion in assets under management and leverage 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of direct real estate strategies across its clients.


RMR’s mission is to create long term value for our clients by managing their investments and assets “like we own it” – an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

Integrity at Our Core.

Perform Passionately and Effectively.

Inspired Thinking.

Like We Own It.

Power of We.

Mutual Respect.


RMR has been rated a Top Place to Work by The Boston Globe and (url removed), and has been recognized by the U.S. Environmental Protection Agency (EPA), the Building Owners and Managers Association (BOMA) International and the Institute of Real Estate Management (IREM), among others (listed ), as a CRE industry leader.



Follow RMR on LinkedIn and on Twitter @The_RMR_Group.


The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please . If you’d like more information on your EEO rights under the law, please .