The Job Auction Country


Share On

This listing has Ended
Go to My Listings

Office Manager 
(Job)

resume-library  |  United States  |  

Ref:
PARTNER-3XN6ND
Direct:
Employer:
Location:
United StatesUnited States (US)
Category:
Office/Other
Work Type:
Permanent
Work Time:
Full Time
Tags:
job,united-states,resume-library

Description 

Office Manager

Overview:



 



The Office Manager is an active member of our management team.  Leading by example, this position ensures the entire staff is focused on providing professional, caring patient services.  The Office Manager will supervise the front desk team; provide guidance to the staff assigned to the office; manage the providers’ schedules for the office; and oversee the efficient work and patient flow.



 



Responsibilities:

 



Manage front desk staff throughout the entire life cycle



Act as the point of contact for all internal and external questions, concerns, processes, and overall business needs; including service and lease contracts as applicable including all facility issues (A/C, leaks, etc.)



Prepare weekly and monthly KPI reports



Lead staff development and training



Accountable for ensuring provider schedules are filled appropriately and with both the patient and practice in mind



Train staff on providing excellent customer service with their communications and utilization of systems



Provide support as needed for checking in/out patients; insurance verifications; pre-authorizations; phone calls; and additional responsibilities assigned to the front desk



Coordinate the workflow and patient flow throughout the office



Provide leadership to direct and indirect reports within the office



Responsible for understanding and being able to train on software utilized by the front desk team



Develop staff through training, performance management, and creating expectations



Maintain HIPAA/OSHA requirements



Facilitate a positive, collaborative work, learning environment



All other duties as assigned



Qualifications:

 



Possess at least five years of experience in a medical office position, preferably in an ophthalmology setting



Excellent customer service, communication, and interpersonal skills



Experience working in a front desk position and understanding medical terminology



Highly energetic with positive attitude



Proven success managing a team



In Turn We Will Provide:



Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability



Company paid life insurance



Paid holidays and generous paid time off



Paid parking where applicable



Team oriented working environment where you are heard and respected



Clear career ladder opportunities