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Team Manager - Work from Home Virtual In Office/Proximity - Indiana 

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United StatesUnited States (US)
Information Technology/Network
Work Type:
Work Time:
Full Time


Team Manager - Work from Home Virtual In Office/Proximity - Indiana


We are not just offering a job but a meaningful career! Come join our passionate team!

As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.

We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!

Visit our Careers page for more information on our , and of joining the State Farm team!


LOCATION: Within the state of Indiana. Selected candidates will be required to reside within location for which they are selected. This is not negotiable.   

In-office/Proximity Weather and Catastrophe Claim Services

Duties and Responsibilities:

Jobcode: 4887 Grade: 9

Responsible for first-line supervision of assigned Claim Specialists, including hiring, training, coaching, development, performance management, and salary administration

Provides direction and serves as a resource for knowledge of policies, procedures, laws, statutes, and insurance regulations when determining coverage and property damage

Responsible for the review and control of the assigned unit's claim activities including investigations, analyses, evaluations, claim payments, and adjustment expense payments

Recognizes events that affect customer service and provides timely communications to team members and peers

Responsible for compliance with company procedures, applicable federal/state laws, and legal requirements

Additional Details:

Fulfills state licensing and continuing education requirements, as applicable

Position may require travel via driving motor vehicles

Must maintain a valid license to lawfully operate vehicles as directed/requested by State Farm

Completes job duties as a telecommuter

May work extended hours and weekends

May work outside domicile location for extended periods

Requires lifting, carrying, unfolding, and climbing a ladder for inspections on both residential and commercial structures

May work in adverse weather conditions and challenging physical environments

Must meet applicable licensing requirements

Position may require inspecting Property claims, which could include obtaining the measurements of the roof and living areas, the inspection of attics, basements, crawl spaces and other claim locations as applicable and requires walking, climbing, bending, reaching, stooping, crawling and lifting objects

Hours of Operation: Monday – Saturday, 7 am – 7 pm local time, with the expectation that business need could dictate the need for additional or different hours of coverage.

The positions are for the in-office/proximity team manager role.  These positions are in-office claim team manager positions with the potential to be called upon to oversee the handling of proximity work for claims.  Relocation may be available for these positions.

This position requires the following:

Must be willing to work flexible work shifts as business need dictates

May work irregular hours, including weekends and holidays, based on workload and job requirement

Position may require walking, climbing, bending, reaching, kneeling, squatting, stooping, crawling and/or lifting objects

May require frequent lifting, carrying, unfolding and climbing a ladder and utilizing appropriate equipment in accordance with safety guidelines to traverse roofs at various heights for inspection of both residential and commercial structures to gather information needed during the adjustment of a claim

May be required to complete Rope and Harness Safety Training (RAST)

Claims experience; Role/Segment experience; Job performance; Geographic location; Jurisdictional knowledge is preferred.   

Work hours may vary from week to week and could include weekends and holidays and travel may be required

 LICENSING/BACKGROUND: Continued employment is contingent upon meeting the requirements necessary to obtain appropriate state(s) mandated licenses. This includes successfully completing all applicable licensing exam(s), background checks and MVR's required of various state(s). Failure to do so may result in termination.


Preferred experience includes:

Leadership experience

Prior claims experience

Geographic location

Jurisdictional knowledge 

Proximity Team Managers in a Fire proximity role may work hours that can include weekends, holidays and extended hours.