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Implementation Consultant 

resume-library  |  United States  |  

United StatesUnited States (US)
Work Type:
Work Time:
Full Time


Implementation Consultant

Job Description

Fascinated by the future and captivated by technology? Inquisitive, creative, and want to make a difference in the world? You will fit right in.

By joining one of our teams at Cybersource, a Visa Inc solution, you’ll have an opportunity to shape the omnichannel payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

Cybersource is a financial technology solution that provides omnichannel payments and risk-mitigation technology to merchant-driven businesses across the globe, either direct or through our growing Partner connections.

Individuality fuels our brand and our global team – we are proud that we are a passionate team of 18,000 individuals with unique backgrounds, perspectives, and experiences. We understand that you are much more than your day job. We encourage quality of life both within and outside of the office, and whether it is taking advantage of agile work schedules or our wellness programmes, Visa respect and encourage meaningful work/life balance for everyone.

You're an individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

If you think you could support the Visa family by joining Cybersource as an Implementation Consultant (IS), we want to hear from you.

The Implementation Consultant provides project and technical support to customers adopting new or new-to-them Cybersource products. After a thorough training program on Cybersource products and services, you’ll be a part of a distributed team working with small and large customers to define, shape, and implement their technical project. The role will rely on your creativity and developer acumen to fix and solve our customer’s business challenges, developing robust solutions using the breadth and depth of the Cybersource product portfolio.

Our team understands merchant-side payments inside and out! And while we do want you to stay a part of our team, we also want to help you succeed in your career with Visa. Our IS team takes their honed knowledge of how our clients actually use our products into a wide range of outstanding roles within Visa.

What You’ll Do, Day To Day.

Get hands-on with our products! There is no better way to learn how it works.

Use your Cybersource product knowledge to scope, refine, and shape the client’s project work. The Implementation Consultant can enable and inspire our clients.

Collaborate across the business to identify and develop additional opportunities, as they arise. That may be within the client’s environment, but it could be in ours.

Continue to develop your knowledge – the payments space is ever changing and the skills we need are evolving.

Provide ongoing technical expertise, guidance, and support to new and existing clients

Provide technical delivery & implementation expertise and engagement for the successful deployment of the Cybersource services

Create ‘trusted adviser’ relationships with our clients – set realistic expectations and keep their priorities close to hand.

Be a coach and mentor for your teammates, as no one person can know it all.