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Supervisor, Microbiology 

resume-library  |  United States  |  

United StatesUnited States (US)
Science/Biology & Biotech
Work Type:
Work Time:
Full Time


Supervisor, Microbiology

Job Description

The Supervisor, Microbiology will assist the Manager, Microbiology in directing the efforts of the staff and overseeing departmental activities. The Supervisor plays an important leadership role in the department by structuring and coordinating staff testing activities, playing a role in the hiring and training of new staff members, participating in the review and approval process of SOPs and protocols, and managing special projects requested by clients or initiated to improve the overall efficiency of the laboratories. Overall, the Supervisor’s role presents the employee with an opportunity for professional growth and development both in terms of technical expertise and managerial skills.

Ensure that all client requests pertaining to the conduct of a given test are met in a timely and ultimately effective manner

Ensure that routine testing submitted by clients is completed within established parameters governing turnaround time, quality specifications, etc.

Work with the business development team to build client relationships

Ensure that client complaint are handled effectively according to applicable SGS SOPs

Play a lead role in departmental and/or company-wide projects designed to improve client service

Ensure that testing performed adheres to all applicable standards and procedures, and results are accurately reported

Participate in client audits for the facility

Respond to corrective action requests initiated by client observation

Work creatively and proactively with the Department Manager or Executive Management

Ensure that all reasonable requests from the Manager of the department of the General Manager of SGS are met in a timely and effective manner

Ensure that the study director and team leaders working in the department have the resources needed to successfully complete the studies

Provide administrative staff with appropriate notification of any special requests regarding log-in, reporting, and billing activities

Play a lead role in departmental or company-wide projects designed to improve the internal efficiency and overall quality of work performed in the laboratory

Play a lead role in creating and maintaining an atmosphere of teamwork throughout the laboratory

Respond to corrective action requests generated by internal audits

Participate in management review meetings

Review of department trend analysis reports and internal studies or investigations

Ensure corrective action is initiated when required

Provide complete analysis of test results, investigation or information studies

Be capable of assuming study director responsibilities for all routine testing as well as certain advanced or specialized studies as requested by clients. Duties may include test scheduling, test preparation, proper application of test method(s), data collection, data review, and approval of final report of analysis

Maintain thorough knowledge and understanding of all SOPs pertaining to microbiology/sterility assurance

Maintain thorough knowledge and understanding of GMP/GLP/ISO requirements as these pertain to work performed in the plan and insure implementation within the department

Maintain thorough knowledge and understanding of regulatory requirements pertaining to microbiology and sterility assurance testing

Play a lead role in the review and approval for appropriate department SOPs, protocols, and data forms

Ensure equipment maintenance and calibration performed within the department meets the calibration/maintenance schedule

Take a lead role in validating new equipment or testing procedures

Regularly attend meetings and seminars to stay current with industry practice.