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Finance and Insurance Director 

resume-library  |  United States  |  

United StatesUnited States (US)
Banking & Insurance/Insurance
Work Type:
Work Time:
Full Time


Finance and Insurance Director


Position Overview

The Financial Services Director has the opportunity to lead a team of Financial Service professionals to create an exceptional experience for Customers.  This role is responsible for selecting, training, coaching, developing and retaining the very best team, while driving a high-level of performance among the Financial Services team to achieve targeted profit margins and product sales to drive Customer loyalty. 



What are the day-to-day responsibilities?

Leading yourself and the team in a way that supports AutoNation’s Vision and Mission

Setting a clear vision and goals for the Financial Services team to achieve targeted performance

Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes

Driving the business through a high-level of involvement in the day-to-day operations including support to the Sales team in structuring transactions

Processing finance transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations

Building lender and other vendor relationships; ensuring proper lender mix

Ensure timely funding of all contracts and control of contracts in transit; obtain resolution of all returned contracts

Conduct frequent deal audits to ensure compliance

Ensuring that all administrative processes are handled timely and in compliance with Company policy

Providing an exceptional customer experience to drive loyalty


How will I know if I am successful?

The performance of a Financial Services Director is measured by achieving:

Targeted profit and product sales goals

Targeted contracts-in-transit goals

Compliance with all federal and state law

Targeted Customer Satisfaction Index

Targeted Associate retention


What are the requirements for this job?

High School diploma or equivalent

Three to five years of automotive financial services experience

Proven leadership ability to mentor and train others

Ability to set and achieve targeted goals

Proven ability to provide an exceptional customer experience

Highly detail-oriented and organized

Demonstrated communication and interpersonal skills

Experience and desire to work with technology

Valid in-state driver’s license and have and maintain an acceptable, safe driving record

Valid Financial Services licenses as required by state


What are the opportunities for career growth?

Our Associates have many choices for career growth and development after success in a Financial Services Manager role.  Opportunities may include:

Financial Services Director

Sales Management