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Program Assistant III 

resume-library  |  United States  |  

United StatesUnited States (US)
Information Technology/Programming Mobile
Work Type:
Work Time:
Full Time


Program Assistant III


The Program Assistant III reports to the Assistant Director of Scholarships in the department of Student Financial Support.  This position is responsible for assisting with a variety of scholarship processes and transactions. The Scholarship Team supports university programs that are large in size, scope, and complexities that are embedded within enrollment management strategies at USU.  The successful applicant must be friendly and enjoy working with students. They should also be accurate and detail-oriented, self-motivated, organized, and able to work in a fast-paced office as a selfless team member.


The program assistant will be part of the larger Scholarship Team and will work collaboratively with all office staff. This is a great opportunity to gain hands-on experience and to learn the intricate details of institutional and state scholarships. Duties and responsibilities may include:

Customer Service

Scholarship auditing (checking for term utilization, differential tuition payments, low hours, etc.)

Review daily outputs and reports

Processing of international taxes

Completing ServiceNow tasks

Scholarship Appeals

State of Utah scholarships and awards (Opportunity, Utah Promise Program, Talent Development Award Program, etc.)


Minimum Qualifications:

Knowledge and Skillset

Strong computer experience—including Excel and Microsoft Suite

Experience in completing tasks and assignments

Solid communication skills

Problem-solving skills

Customer Service skills

Willingness to learn and acquire new skills

Fast learner, quality consciousness, and committed to deadlines

Dependable with a strong work ethic and the ability to work without supervision

Ability to work under pressure in a fast-paced office environment

Excellent attention to detail and organizational skills

Deductive reasoning and problem-solving skills

Years of Experience/degrees

Four years of experience; or an associate degree plus two years of experience; or a bachelor’s degree

Preferred Qualifications:

Experience in Higher Education

Utah State University Experience

Required Documents:

Along with the online application, please attach:

Resume/RESUME to be uploaded at the beginning of your application in the Candidate Profile under “Resume/RESUME”

Cover Letter to be typed/pasted at the end of your application

Document size may not exceed 10 MB.

Advertised Salary:

$33,000 minimum plus excellent benefits


Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights:

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.


USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employees 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. about USU.


A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.


The USU main campus is located in beautiful , a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.


USU is sensitive to the needs of dual career couples and provides a  to support careers for partners who are also seeking employment.


USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at (phone number removed) or submit a request at


USU Land Acknowledgment

Please visit our website to learn about of the eight tribes of Utah.


Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:


Executive Director of the Office of Equity Matthew Pinner, , Old Main Rm. 161, (phone number removed)

Title IX Coordinator Hilary Renshaw, , Old Main Rm. 161, (phone number removed)

For further information regarding non-discrimination, please visit , or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, (phone number removed),

U.S. Department of Education, Denver Regional Office, (phone number removed), 


*updated 04/18/2022