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Banquet Captain 

resume-library  |  United States  |  

United StatesUnited States (US)
Engineering/Aeronautical & Aviation
Work Type:
Work Time:
Full Time


Banquet Captain

NEW PAY RATE! $19 / hour!

At Great Wolf, the Banquet Captain is responsible for ensuring the overall satisfaction for event and meeting guests. The Banquet Captain oversees a team of banquet set-up and servers, serves food and beverages to banquet guests and takes food and beverage orders when there are not enough servers present.

Essential Duties & Responsibilities

Lead, supervise and participate in set-up to include; moving/setting tables and chairs, buffet set-up, bar set-up, preparation of condiments, labeling of stations, anticipating beverage needs, etc.

Assist Banquet Manager in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc.

Read and interpret Banquet Event Orders (BEOs) and follow instructions from Banquet Manager

Facilitate and lead departmental meetings such as pre-meal and post-meal briefings

Possess a deep understanding of each event and function as the point of contact for that detail

Establish the Order of Service and follow service standards as directed by the Banquet Manager and/or the Conference Center Family Traditions and maintain event timing to ensure service occurs properly and in a timely manner

Assign service stations to banquet servers, anticipating good, balanced working teams

Ensure all assigned side-work and pre-work needed for future events is completed before leaving

Supervise and inspect the clean up after all functions including; floors, dishes, equipment and supplies have been properly cleaned and stored as appropriate

Basic Qualifications & Skills

Previous experience as a server

Must be flexible regarding scheduling based on business demands

Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

Previous Banquet experience

Prior Banquet Captain Experience

Strong leadership skills and proven teamwork

Projects professional image that inspires trust and confidence

Enthusiastic and positive energy

Physical Requirements

Able to lift up to 30 lbs.

Able to bend, stretch, and twist

Able to stand for long periods of time

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)