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Claims Clerk I 

resume-library  |  United States  |  

United StatesUnited States (US)
Banking & Insurance/Insurance
Work Type:
Work Time:
Full Time


Claims Clerk I


Payment support clerk provides various support functions at multiple levels for the claims department. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.


Provide incoming mail support; including opening, sorting and delivery of mail, maintaining records of critical documents, scanning and indexing documents to claim files.

Operate a variety of office equipment, including computers, printers, copy machines, facsimile receiver/transmitter and mailing equipment.

Monitors Operations department Outlook Inboxes, processes requests and/or distributes items to the appropriate claim staff.

Process offsetting entry work on coding corrections and voided/stop paid checks.

Provide support to Claims Operations and other departments as required.

Verify financial and other data (e.g. tax identification numbers)

Enter data and maintain updated records

Reviewing and processing reimbursements

Communicate with vendors, customers and colleagues

Organizational and multitasking abilities

Provide exceptional customer service

Performs other functionally related duties as assigned.



High school diploma

Minimum 6 months experience working in insurance claims department OR related office environment

Ability to take direction and make decisions.

Self-organized and detail oriented.

Knowledge of basic bookkeeping and financial transactions

Basic understanding of business technology.

Knowledge of MS Office and databases


Degree of Supervision Required:

Some degree of supervision will be needed during the initial stages of employment and with the introduction of any new job tasks or responsibilities, as well as some resource support to handle questions/issues that arise during the normal course of business.

Minimal supervision is needed during the normal course of business.


What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.


This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.