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Specialist, Accounts Receivable - North Richland Hills, TX 

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United StatesUnited States (US)
Work Type:
Work Time:
Full Time


Specialist, Accounts Receivable - North Richland Hills, TX

Solutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If youre looking for a growth opportunity, join us at XPO. As the Specialist, Collections, you will support the collections functions by partnering with our customers to resolve issues and collect on outstanding balances.On our team, youll have the support to excel at work and the resources to build a career you can be proud of. If youre looking for a growth opportunity, join us at XPO. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What youll do on a typical day: Provide correspondence and supporting documentation in a fast paced, goal-oriented collections department in a timely mannerEfficiently use resources to research, resolve and respond to complex customer issues Make a minimum of 30 outbound calls per day on outstanding accountsIdentify collections issues and forward them for resolutionProvide customers with correspondence Perform uploads to customer websitesAbility to effectively probe in conversations to understand customers wants and needsConsult and guide customers to the appropriate next step based on their situationDeliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals Demonstrate the ability to handle situations which may require adaptation of response according to customer responsePerforms other duties as assigned What you need to succeed at XPO: At a minimum, youll need: 1 years of high-volume collections experienceExperience with Microsoft Office products including Excel Itd be great if you also have: High school diploma or equivalent educationSolid knowledge of Mainframe, Oracle, and GetPaid systemsUnderstanding of rule sets/rate aids and contractsExcellent written and verbal communication Ability to prioritize and manage multiple responsibilitiesIncredible work ethic, strong attention to detailGoal-oriented with solid problem-solving skills Be part of something big. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere. PandoLogic.Category: Finance, Keywords: Accounts Payable or Receivable Specialist