iSphere is seeking a Conner Partners or ODR OCM in Houston, TX for a 12 month opportunity.
In this role, the OCM will partner with a Project Manager and/or Product Owner to understand, document, and continuously manage change impacts by stakeholder group for a designated segmentation of the project.
Additionally, the Change Specialist will develop a change and engagement plan to mitigate the documented impacts to ensure stakeholders are prepared for upcoming changes.
The Change Specialist will also will partner with a Project Manager and/or Product Owner to develop and execute change and communication deliverables as outlined in the project Change and Communications plan, as well as drive the development and execution of project communications including regular engagement brief updates, stakeholder-specific communications, etc.
Responsibilities may include: Lead or manage the OCM activities on a high-complexity, transformational, or program-wide change.
Function well in a highly matrixed organization and synthesize direction from multiple sources.
Work directly with Product Owner or business owners of the change; understand goals for the change and be able to translate them into impacts to the organization.
Lead or help manage other OCM resources in the same work stream.
Work in concert with the OCM team to help mature the discipline through observation of areas in need of improvement and suggestions for maturing the processes or tools.
Assess and manage risks based on adoption of change.
Assess audience readiness for the change including identifying people-side risks and anticipated points of resistance; evaluate the results and present findings.
Develop an actionable change management strategy for the change based on situational awareness of the details of the change.
Develop or manage communication and training plans that utilize various channels and are consumable by specific audiences.
Oversee deliverables against the communication plan, crafting or coordinating clearly articulated messages that prepare and motivate users for adopting the change.
Oversee development of training materials or coordinate with training resources to help ensure users have the knowledge and ability necessary to successfully adopt the implemented changes; deliver training as needed.
Identify resistance and/or performance gaps, and work to develop and implement responsive actions.
Create and enable reinforcement plans and celebrations of success.
Share lessons learned and best practices with project team, OCM team, business owners, and sponsors.
Required: Experience using the Conner Partners or ODR approach to managing change.
Experience executing using agile methodology Formal training in this preferred.
Solid understanding of how people go through change and the change process.
Ability to interact with leadership and staff at all levels; strong personal presence.
Ability to establish and maintain strong relationships.
Strong problem solving and root cause identification skills.
Excellent communication and interpersonal skills.
Excellent active listening skills.
5 years of experience supporting an organizational change management effort (preferably IT-related).
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