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Medical Receptionist 
(Job)

resume-library  |  United States  |  

Ref:
PARTNER-3ZMXVV
Direct:
Employer:
Location:
United StatesUnited States (US)
Category:
Office/Other
Work Type:
Permanent
Work Time:
Full Time
Tags:
job,united-states,resume-library

Description 

Medical Receptionist

Medical Receptionist



Fredericksburg, VA



MUST:



2+ years of current Medical Call Center or Medical Receptionist experience



Must have experience with EMR



Must have scheduling experience



Must have experience with check out



Must have experience answering calls on a multi-lined phone



Must have experience working in a multi-physician experience



Must be able to handle working in a fast-paced office



Must have strong verbal and written communication skills



Must have strong customer service



High attention to detail



DUTIES:



Medical Receptionist will be responsible for, but not limited the following:



Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries



Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone



Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays



Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area



Ensures availability of treatment information by filing and retrieving patient records



Maintains patient accounts by obtaining, recording, and updating personal and financial information



Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims



Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs



Helps patients in distress by responding to emergencies



Protects patients' rights by maintaining confidentiality of personal and financial information



Maintains operations by following policies and procedures; reporting needed changes



Contributes to team effort by accomplishing related results as needed



Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.