Performs simple and complex analysis of product malfunctions including complete startup check from alignment, balance, and assembly points of view.
Completes the required repairs to equipment which may include the following tasks:
Bearing replacement, drive and coupling alignment.
Assembly of fans and/or associated products (e.g. inlet vanes, etc.).
Welding repairs including impellers.
Correction of paint problems either directly or through contact with others.
May provide training and direction to other field service personnel temporarily assigned to this function.
Assists the Customer Service Manager in resolution of service problems.
Completes field service reports on a current basis for each job assigned.
May assist test lab personnel in completion of projects.
Act, live, and behave by TCF Core Values
Other duties as assigned.
Two year’s experience as Field Service Representative for an industrial products manufacturing company or equivalent experience and training.
Ability to perform complex analysis and repair on all TCF products.
High mechanical aptitude and ability to learn all elements of fan construction.
Ability to perform accurate mechanical alignments and dynamic balance.
Able to perform industrial welding to company specifications.
Must demonstrate entry level college writing skills.
Must demonstrate knowledge of basic word processing and spreadsheet computer skills.
MUST be able to travel 75% of the time, mostly on 3-4 day trips, but occasionally longer
Weekend work is required when business needs dictate
*Field Service Technicians may be required to perform a background and/or drug test at any time to meet customer requirements
PHYSICAL DEMANDS/WORKING CONDITIONS:
Regularly required to bend, crawl, turn, and stand.
Frequently is required to use hands and arms to handle and reach various parts of centrifugal and axial fans
Occasionally lift and/or move up to 75 pounds
Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
Frequently exposed to moving mechanical parts, confined spaces, elevated temperatures, outdoor work, and exposed to high, precarious places.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)