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Service Consultant 
(Job)

resume-library  |  United States  |  

Ref:
PARTNER-3ZV9UJ
Direct:
Employer:
Location:
United StatesUnited States (US)
Category:
Consulting/Consulting
Work Type:
Permanent
Work Time:
Full Time
Tags:
job,united-states,resume-library

Description 

Service Consultant

Overview:

At Servco Toyota Service Center, we are provide top notch service to our customers and you can make our customers’ dealership service experience a pleasurable one! Welcome and be the primary point of contact for our customers in getting their service needs completed in a timely and efficient manner.



 



Learn more about our service consultant position by visiting



 



 



 



Responsibilities:

Responsibilities:



Welcome customers and determine which vehicle services are needed



Work as a liaison between our technicians and customers to provide them an understanding of the work that needs to be completed on their vehicle



Inspect customer vehicle records and sight inspect vehicle to assess if additional services are needed



Provide accurate cost and time estimates and obtain customer’s approval



Monitor status of vehicle service/repair and keep customer informed



Book and close repair orders on a timely basis



Arrange for customer loaner vehicles if needed



Follow-up on back ordered parts and contact customer to schedule return appointment



Check to ensure all items the customer requested was completed and payment is made before returning the vehicle to the customer



 



Qualifications:

Requirements:



High school graduate or equivalent



Minimum one year of sales or customer service experience



General mechanical knowledge gained either through work experience or education



Strong communication and customer relations skills



Strong attention to detail



Ability to multi-task and meet deadlines



Valid driver’s license and strong driving record



Auto dealership service writing experience preferred



 



Service Consultants receive a $2000 a month guaranteed base salary and a competitive incentive program. We also compensate our Service Consultants who receive strong customer service scores.



 



Service Advisor – Auto Sales – Mechanic – Auto Dealership  – Customer Service



 



At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.



 



Interested?



Visit to apply online or email us at .



 



Equal Opportunity Employer and Drug-Free Workplace