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Technical Writer (Product) 
(Job)

resume-library  |  United States  |  

Ref:
PARTNER-3ZVIXY
Direct:
Employer:
Location:
United StatesUnited States (US)
Category:
Tv & Film Production/Production
Work Type:
Permanent
Work Time:
Full Time
Tags:
job,united-states,resume-library

Description 

Technical Writer (Product)

Technical Product Writer to scale our content and data management platforms through thoughtful and useful product requirements documentation and user guides.  Responsible for the delivery, maintenance and continuous improvement of user resources designed to aide developers and instruct end-users in the consumption of the platforms. User resources include product requirements, knowledge base, end-user documentation, how-to guides, eLearnings, and overall product feature tours.



Responsibilities



Develop comprehensive documentation that meets organizational standards



Own the end-to-end content lifecycle by curating, editing, and creating the content



Gather feedback from stakeholders, implement improvements, ensure accuracy and relevance



Write user-friendly content that meets the needs of the target audience and sets our users up for success



Develop and maintain detailed databases of updated and appropriate reference materials for each of our products



Product management duties for digital lines of business pertaining to content management systems, programmatic media ecosystem and technology



Experience architecting solutions that include automation, data management, integration technologies and deployed on cloud infrastructures



Ongoing documentation of feature releases and translation of new features into user guide content



Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation



Skills



7+ years of proven experience in technical writing and/or software documentation and/or product management.



Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements



Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation



Ability to convey complex processes in easily comprehensible, yet concise terms, while keeping the relevant context in mind



Patience and persistence in problem-solving and troubleshooting



Ability to understand software development projects and deployment/installation projects.



Motivator/manager of cross-functional teams - builds relationships to make things happen



Pro-active communicator



Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability.



Excellent analytical and problem-solving skills.