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Technical Writer (Product) 

resume-library  |  United States  |  

United StatesUnited States (US)
Tv & Film Production/Production
Work Type:
Work Time:
Full Time


Technical Writer (Product)

Technical Product Writer to scale our content and data management platforms through thoughtful and useful product requirements documentation and user guides.  Responsible for the delivery, maintenance and continuous improvement of user resources designed to aide developers and instruct end-users in the consumption of the platforms. User resources include product requirements, knowledge base, end-user documentation, how-to guides, eLearnings, and overall product feature tours.


Develop comprehensive documentation that meets organizational standards

Own the end-to-end content lifecycle by curating, editing, and creating the content

Gather feedback from stakeholders, implement improvements, ensure accuracy and relevance

Write user-friendly content that meets the needs of the target audience and sets our users up for success

Develop and maintain detailed databases of updated and appropriate reference materials for each of our products

Product management duties for digital lines of business pertaining to content management systems, programmatic media ecosystem and technology

Experience architecting solutions that include automation, data management, integration technologies and deployed on cloud infrastructures

Ongoing documentation of feature releases and translation of new features into user guide content

Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation


7+ years of proven experience in technical writing and/or software documentation and/or product management.

Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

Ability to convey complex processes in easily comprehensible, yet concise terms, while keeping the relevant context in mind

Patience and persistence in problem-solving and troubleshooting

Ability to understand software development projects and deployment/installation projects.

Motivator/manager of cross-functional teams - builds relationships to make things happen

Pro-active communicator

Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability.

Excellent analytical and problem-solving skills.