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Learning and Development Manager 

resume-library  |  United States  |  

United StatesUnited States (US)
Work Type:
Work Time:
Full Time


Learning and Development Manager

The Opportunity:

The Learning and Development Manager will assist in the design and implementation of various learning and development programs for the Memphis Grizzlies and FedExForum. This role evaluates the developmental needs of the company and drives training initiatives that are beneficial to all stakeholders. This position creatively designs, analysis and executes streamlined methods to not only educate employees, but to also enhance and recognize employee performance. This position will be responsible for organizing and executing personal and professional development programs for all team members. 

In This Role You Will:

Design, develop, implement and deliver company training programs at various levels throughout the organization.

Conduct ongoing company-wide training and development needs assessments.

Proactively identify opportunities for learning to enhance business processes and increase leadership capabilities across the organization.

Leverage technology, create and deliver new and existing learning content to support the development of the business.

Partner with, train, and coach managers and supervisors in employee development efforts.

Develop and maintain organizational communications specifically for training and development events and resources.

Conduct follow-up studies of all completed training to evaluate and measure results and modifies programs as needed.

Develop and deliver a variety of training tools for learners that may include interactive job aids (orientation and onboarding), learning assessments, On the Job Training guides, and train-the-trainer curriculum.

Establish formalized on-boarding training plans for individual positions; set up training schedules for employees; perform follow-up on all new employees.

Design training and developmental programs and processes for employee skill enhancement and career development that target individuals as well as groups.

Attend and participate in professional group meetings; remain current and knowledgeable of industry standards, best practices, new trends and developments in the field of corporate training, leadership, compliance training and organizational development; incorporate new developments as appropriate into programs.

Perform cause, knowledge, or gap analysis to help determine appropriate training delivery options.

Construct leader guides, participant manuals, course evaluations, and other supportive materials to enhance performance improvement strategies. Partner and consult with department leaders to ensure department training materials, SOPs and other training tools are up-to-date and utilized effectively; coach and provide guidance to department leadership on implementation and utilization of training materials.

Coach employees and managers regarding performance issues and professional development when necessary.

Other job related duties as requested.


The Experience You Will Bring:

Bachelor’s degree from a four-year college or university in Educational Leadership, Social Work, Counseling, Sociology, Human Resources or related field.

At least five years of experience in human resource development, counseling and new program/curriculum development and implementation in a corporate setting.

Strong presentation and teaching/facilitation skills. Excellent communicator, upbeat motivator, relates relevant stories, applies adult learning concepts and ability to tailor audience messaging to varied levels. Eager to help people grow.

Strong scheduling, organizational and project management skills.

Attention to detail. Proficiency in creating a clear vision and message.

Leadership skills and proficiency in administering academic support programming.

Excellent conflict resolution, business management and human relations skills.

Ability to plan and work independently, demonstrating a high degree of initiative, follow-through and project completion.

High level of integrity and emotional intelligence.

Strong teamwork, cross-group collaboration and a commitment to building a shared voice.

Superior time management skills and ability to produce high quality work involving analysis, problem solving, organization and writing skills; Ability to manage and organize multiple priorities simultaneously.

Strong computer skills including Microsoft Office Suite, Adobe Photoshop and the Internet.

Current with social media outlets and their use.

Work evenings and weekends as needed.

What We Offer


At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options and great perks.  In addition to offering a competitive salary, we have other great benefits and perks.


Keeping You Healthy

Industry leading health coverage

Short and Long-term disability

Team Member and Dependent Life Insurance

Group Voluntary Benefits

Wellness programs through EAP and Headspace

Discounts and Perks

Matching 401(k)

Employee Assistance Program

Tuition Reimbursement

Team Store Discounts

Happy Hours and other fun activities

Free parking and game night meals

NBA Sponsored Discount Programs

Employee Referral Bonuses

Employee Recognition Programs

Taking Time Off

Generous Paid Time Off

Vacation Pay

Paid Paternity Leave


Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.