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Learning Management Systems (LMS) Support Specialist 

resume-library  |  United States  |  

United StatesUnited States (US)
Work Type:
Work Time:
Full Time


Learning Management Systems (LMS) Support Specialist


Spathe is currently searching for a Learning Management Systems (LMS) Support Specialist to join our team in the Tampa, FL area.


Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and Coronado. As a small business with a tight knit family feel, Spathe empowers its employees to solve problems and make decisions.


Support the current e-Campus LMS (i.e. Blackboard, Canvas, etc.) and video management systems.

Ensure accessibility, operation, and integrity of the e-Campus/integrated environments.

Be the designated SME regarding the use, functionality, and updates to the learning and video management systems. 

Deliver, manage, and administer online courseware content. 

Provide technical online course support for faculty and students using the learning management system. 

Ensure the video system usage, application, and functionality are uninterrupted, and updated. 

Consistently support the LMS/e-Campus and video management systems to meet JSOU’s operational policies. 

Notify the Government lead immediately upon discovery of any LMS service outage and assist the Government lead in working with LMS provider to restore functionality. 

Resolve issues by acting as LMS/e-campus technical support to students and/or faculty as required. 

Work with Government lead to implement Government-approved strategies, processes, and procedures regarding the categorization, retention, and accessibility of data in the e-Campus system. 

Create e-Campus content, course, event, or collaboration pages IAW approved template guidelines. 

Work with JSOU instructional designers to incorporate courseware into new course iterations per designated JSOU policy or guidance. 

Develop and produce system-wide reports using internal and external reporting tools. 

Works with JSOU graphic designer to create and manage the brand graphics and overall design of the e-Campus system. 

Maintain user accounts and student enrollment processes in the LMS. 

Ensure e-Campus content is backed up, archived, disabled, and deleted as identified by the Government lead. 

Coordinate with vendor on scheduled upgrades to LMS and other software support packages. 

Provide LMS and video management platform training to faculty or staff as required. 


BA/BS required in information systems, instructional technology, or related field* OR Certified training in a related field with a BA/BA degree. 

*All degrees used to qualify a candidate for a PTE position shall be from a regionally accredited U.S. college/university or internationally recognized college/university. 

SECRET clearance required 

Travel is required to various CONUS and OCONUS locations, including hazardous sites. The Contractor shall travel as initiated by written tasking.  

4 years’ instructional technology or related experience. 

4 years’ providing first-level learning management system technical support. 

Blackboard Learn Administration Essentials Certificate or be able to achieve certificate within first year on contract. 


Job Type:

Regular Part-time


Work Location:

One location – MacDill, AFB



Up to 20% travel during the year.



Health insurance

Dental insurance

Retirement plan

Paid time off