Location: Nottingham Business Park, NG8 6PY Department : Credit Control Salary: Competitive Type: Permanent Working Hours: Full Time - 37.5 hours per week Reporting to: Credit Control Team Manger Yü Energy are one of the UK’s fastest growing business gas and electricity suppliers, supplying thousands of companies across the country.
We are on a mission to shake-up the UK business energy market with our winning combination of expert, personal service and competitive prices, specifically tailored to the needs of commercial customers.
We are looking for talented and ambitious people to join our rapidly growing business supporting our mission to become the UK`s Premier Energy Supplier.
Are you interested in building a career for yourself within a growing organisation offering lots of room for future progression? Based in Nottingham, we are looking to expand our Credit Control Team due to continued success, and have created a new, exciting opportunity for a Credit Controller to work as part of the Finance Team.
Company Benefits: · Travel loan scheme · Holiday – 22 days bank holidays · Appointment Allowance · Leave early on your birthday · Buying Annual Leave Scheme (Up to 5 days) · 3 days annual leave extra if you get married · Eye test Vouchers · Yu Made a Difference Awards · Employee Assistance Programme · Team Activities · Learning & Development Opportunities · Discounted Health Club Membership · Pension Scheme · Well Being Reward · Annual Salary Review The position will involve: · Chasing debtors in accordance with company procedures · Identify any missing payments, contacting customers and updating customers’ accounts as necessary · Resolving queries both internally and externally around outstanding invoices · Agreeing and monitoring customers payment arrangements where appropriate · Preparing and providing accurate management information around cash collection · Control of and upkeep of customers DD mandates and monitor and correct any unit rate changes accordingly · Ensuring that customers are charged at the correct rate of VAT and declarations are applied in a timely manner · Ensuring change of tenancy paperwork is completed accurately and actioned within agreed SLA timeframe · Working with external debt collectors to ensure best practice · Responding in a timely fashion to all customer queries by either telephone or email · Administrative support across both credit and finance teams This job description is not exhaustive and will be subject to change in the future as the company grows.
The person: · You will have strong attention to detail · Experience in credit control is desirable but not essential · Ability to work under pressure and manage multiple deadlines · Able to represent Yu Energy, with a strong telephone manner and rapport building skills · IT literate · Strong interpersonal skills as communication is key · You will need to be flexible and a strong team player, as the role will involve building workings relationships with other departments Qualifications : GCSE, Grade A-C in Maths and English or equivalent