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customer care officer 
(Instajob™)

stacklinktechnologies  |  Nigeria  |  

Ref:
TUE-NG-EKZTY
Direct:
Employer:
Location:
NigeriaOgun State, Nigeria
Category:
Manufacturing/Machine
Salary range:
₦200,000.00 - ₦350,000.00 per Month
See calculations
Work Type:
Permanent
Work Time:
Full Time
Tags:
job
Apply:
Job End: 

08 November 2019 16:05

Description 

Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.