Job Description - Head of Development (1900029L)Job Description Head of Development - (1900029L)Description Computershare Communication Services (CCS), a division of Computershare, is a global provider of integrated communications solutions.
Through innovations in communications, we help companies better connect with their customers and stakeholders through print, digital and mobile delivery channels.
Across the globe, CCS delivers 450 million mail packs and 125 million eCommunications and processes 100 million inbound transactions on behalf of our clients.About the role:We have an exciting opportunity for a Head of Development in our Communication Services Technology business unit to lead a software development and integration team that services our businesses in Europe, North America and Oceania.
The role is based in Melbourne working with the Chief Information Officer for Communication Services and is accountable for ensuring that our products generate value by meeting the current and future needs of the business, whilst maintaining operational excellence.The ideal candidate will be people focussed and will have experience in working with global cross functional teams delivering best practice solutions.
You will own and drive the technical roadmap and provide technical leadership to the group across requirements management, design and development services across a portfolio of applications and supporting frameworks.
You will build strong relationships across the stakeholder groups and manage high performance through coaching and development across your technical team.
Your experience in transformation and change will be valuable as we digitise our business.This opportunity would be perfect for you if you take pride in what you do and maintain operational excellence whilst remaining passionate about solving customer problems.
Short term imperatives will include modernisation and uplift of our UIs and support for multi-device access, with the overall objective being to deliver a consistent and high-quality self-service channel for users globally.Key responsibilities:People leadership, development and coachingContribution to the strategic direction of products, services and technologyProvide requirements management, design and development services in support of projectsPrioritise and delivery on BAU demandUplift delivery capability through a focus on quality and increasing productivityLead feasibility studies, time and cost estimatesEstablish and implement new or revised applications, systems and programsAssist in projecting software and hardware requirementsManage resourcing and governance of projects, including direction of activitiesReview and evaluate work from the teamConfer with and advise on administrative policies and procedures, technical problems, priorities and methodsConsult with other technology teams to coordinate activitiesTo be successful in this role, you will need:Proven experience as a Senior Technology Manager working within a delivery team environment with people management experienceTrack record in enterprise application development across the development lifecycleSignificant experience in CI/CD practices and associated tooling to deliver Strong interpersonal skills with proven ability to build and maintain strong relationships with clients, including international clientsExcellent people management and leadership skills including technical mentoring of software development staffExcellent analytical and research skills combined with the ability to present in accessible formatsProven ability to successfully gather requirements and get results with minimal supervisionHigh levels of initiative with ability to deal with multiple projects simultaneously with conflicting prioritiesDemonstrated experience in managing transformation and changeFlexibility as a member of a global teamTertiary qualification in Business, Information Technology or related disciplineDesired experience:Knowledge of Share Registry/Transfer Agency, Employee Share Plan or Communications industries and marketsPrevious experience working in and supporting global business units Previous experience working on large system implementation projectsExperience in using and implementing agile methodologiesBenefits and Culture:Opportunity to work for a large global corporation (over 12,000 employees)Great discounts and benefits across a variety of companies and Employee Share Plan Genuine career progressionSupportive working environment with friendly peers and managementWe want every person who joins our team, every customer and every supplier to feel welcome.
We see diversity as a source of strength - the more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base.
We believe in equality for everyone, regardless of age, ethnicity, gender identity, race, religion, disability or sexual orientation.
Visit www.computershare.com.au to read our Diversity and Inclusion Policy.| CERTAINTY | INGENUITY | ADVANTAGE | Primary Location: AustraliaWork Locations: Melbourne - Yarra Falls Yarra Falls, 452 Johnston Street Abbotsford 3067Job: Information TechnologyJob Posting: Sep 4, 2019, 6:47:01 PMUnposting Date: Oct 4, 2019, 8:59:00 AM