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Call Centre Agent 

adzuna-uk  |  United Kingdom  |  

United KingdomSinclair Pl, London, SE4 1RS
£22,630.00 per Annum
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Work Type:
Work Time:
Full Time


BE AN ESSENTIAL PART OF EVERYDAY LIFE Location: Enfield Customer: Royal Free London NHS Foundation Trust Salary: circa £ 22,630 Shift Pattern: Monday to Friday -08 am until 05 pm ( It will be required to work 1 day every 4 weeks from 09 am until 06 pm ) Contract Type: Full-Time(Permanent) Closing Date for Applications: 30th September 2019 Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for a change, and you're ready to make changes … we're looking for you.

At DHL our business is logistics, but people are our passion.

With over 500,000 team members in 220 countries, we attract and retain great talent.

We are one of the most innovative, most culturally diverse companies on the planet.

We provide unmatched opportunities for personal and professional development.

We really are a, 'Best Place to Work.' If this sounds like a team you'd like to join … keep reading.

We make promises to our customers, and we'll make promises to you too.

The key responsibilities in this role include: Act as the first point of contact for Hospital Logistics Customers Book patients transport via phone by following the appropriate eligibility criteria Translate, analyse and deliver customer needs through effective verbal communication Ensure all bookings have been created correctly and make adjustments when necessary Be able to signpost an individual to alternative options if they fail patient transport Call patients prior to their appointments to ensure the bookings are correct You won't find another job like the one you'll find with DHL Supply Chain.

Now, here's what we need from you: Experience dealing with patients in the past Experience in a Customer Services Excellent verbal and communication skills Educated to High School level or having a minimum What will you get in return? As a part of a growing DHL population you will receive access to a variety of our excellent benefits which could include; 25 days holiday, pension scheme, medical cover, childcare vouchers, retail discounts, flexible working, training, development and secondments opportunities and MANY MORE.

What you'll need to do next? If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK.

We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees.

Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect.

We will ensure that equality of opportunity maintains a high profile in our organisation.