Reports to: Manager/Sr Manager Position, Solutions Delivery Typically works on multiple medium to large ATG eCommerce projects that require increased skill in multiple technical environments.
Experience in working on production support teams Experience in working Agile Scrum projects Leading and mentoring offshore Team of Junior developers.
Participating in regular team meetings.
Collaborating with other team-members to explore existing systems Providing input into solution and helping to define architecture of the solution.
Creating detailed designs for implementation and implementing them; Determining areas of complexity, potential risks to successful implementation; Learning the application s capabilities.
Explaining progress on the development effort.
Primary Responsibilities 60% Support (Production Support ) existing systems to meet Service Level Agreements and user expectations including user communication, system/job recoveries, system/job performance and documentation.
Adhere to and insure compliance security, standards and controls are integrated into each system including Sarbanes, PCI and general audit computer controls.
ATG service delivery lead, Overall owner for all the services like Incident management, problem management and enhancements tracks, Escalation management, onsite/offshore interaction, peak planning, etc Customer communication, governance and status reporting.
Work with offshore management to deliver Weekly, Monthly and Quarterly reports.
Monitor the team backlog and route the tickets to onsite/offshore engineers.
Do ticket trend analysis and come up with incident reduction plan, backlog reduction plan, etc.
Identify root-cause and create RCA documents.
Create change controls, Interact and communicate with offshore, Keeping an eye on feeds pertaining to item, Item price and nightly Normal Sync job.
Establishes policies designed to ensure consistently high service performance 20% Help the team to bridge the gap between product architecture and detailed design.
Defends the technical integrity of the product by working with the team, the Architect/Sr Analyst, and Product Owner to identify opportunities for improvement, and to validate, refine, and prioritize those stories.
Advocates for the team s technical quality by insisting on design and code reviews, performance tests, by encouraging test automation, and helping refine unit test strategies 20% Makes implementation towards the development of new code or reuse of existing code.
Has experience in systems analysis, design and a solid understanding of development, quality assurance and integration methodologies.
Responsibilities may also include participation in component and data architecture design, performance monitoring, product evaluation and buy versus build recommendations.
Involved in the full systems life cycle and is responsible for reviewing, analyzing, designing, coding, testing, debugging, documenting, implementing, maintaining and supporting application software that is delivered on time and within budget.
Participates in the testing process through test review and analysis, test witnessing, and certification of software.
Required Skills, Experience, Competencies Design and Develop ATG modules, droplets, extend product catalog, BCC, checkout, Endeca, user profile, cartridges, templates etc.
as needed based on the site search requirements.
Improve click through rate of site search.
Design and Develop awesome features such as faceted navigation, shopping cart, product search, order management, promotions, store locator, social commerce or even Mobile eCommerce applications.
Diagnose and solve technical problems related to multi-channel commerce and ATG implementation.
Write ATG application code that exceeds the defined quality standards.
Monitoring Application Performance as part of the continuous Integration pipeline and identifying performance issues early on in the Devops model by stress testing under load.
Independently drive design decisions to insure the necessary health of the overall solution Work Experience and education requirements Overall experience of 5 to 7 years with 2-3 years of ecommerce experience working with one or more commerce packages Have experience in leading production support teams.
Experience in using APM tools Dynatrace/AppDynamics, Threadmp, heapdmp, JVm tuning, etc Must have worked as ATG Developer or Sr ATG Developer in 2 yrs on ecommerce applications of medium to large size.
Expertise in developing application code on ATG Dynamo Framework, ATG Servlet Beans, ATG Repositories, FormHandlers, Extending ATG Profile and Profile Management, Dynamo Messaging System, Transaction Management, Basic knowledge of ATG Scenarios & Personalization Framework.
Deep understanding and exposure in ATG Catalog Organization, Navigation & Search, Pricing & Promotions, Shopping Cart, Purchase Process & and Order Processing pipeline, ATG Catalog Organization, Navigation & Search, Pricing & Promotions, Shopping Cart, Purchase Process & and Order Processing pipeline Java, J2EE (Servlets, JSP, JDBC, JMS, Transactions), Web Services, XML/XSLT, Java script Experience in working with offshore team model and agile model.
Excellent personal communication Proven problem solving skills Bachelor s Degree in Computer Science, Information Systems, or other related field.
Or equivalent work experience.
Experience/Exposure to Micro services technologies Expected to work as on-call support outside planned business and shift hours.
- provided by Dice