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Service Coordinator 

adzuna-us  |  United States  |  

United StatesAutomation Pkwy, CA, 95101
Work Type:
Work Time:
Full Time


Ref ID: 00420-0011189359 Classification: Dispatcher Compensation: $19.00 to $22.00 hourly maintain the service technician's daily schedule and dispatch the technicians as service calls are completed-schedule return trips with customers when parts are in-maintain the oncall schedule for service technician.

maintain customer data base with current information in for OCM software and publish in googledocs.

provide clear and concise communications with customers including keeping customer appraised as to company schedule and requested lead times.

prepare service work orders and timecards for processing when the department accounting admin is away from office SKILLS/QUALIFICATIONS: Minimum of 2 years of versatile Dispatch experience Must effectively handle multiple tasks at the same time, while being consistently interrupted by phone calls, emails, and competing priorities Enthusiastically communicate opportunities that exist on appointments to encourage and motivate technicians, helping to drive performance Detail-oriented, closely monitoring and identifying incorrect work-orders, correcting mistakes and resolving with managers as necessary Must possess a can-do, fearless mentality, consistently alerting managers as processes or expectations fail to be met Dedication to providing superior customer service Computer literate and able to talk and type (minimum of 40 wpm) accurately If interested in applying, please send your resume directly to [Click Here to Email Your Resumé] OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field.

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