Job Description: Summary of Position Responsible for traveling to customer sites to provide training, service and troubleshoot tablet presses (both Natoli and other models).
The incumbent is an expert in both tablet compression and tablet press operations.
Job Specification: Essential Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES · Travel to customers’ locations to provide hands-on training, troubleshooting and technical support · Effectively interact with customers · Provide frequent communications to management · Provide training on various makes and models of tablet presses · This list is not intended to be all-inclusive.
Employees may perform other related duties as assigned.
Qualifications and requirements · Knowledge of tablet press machines and operations · Current knowledge of press technology · Ability to start-up, operate, and perform maintenance on many models of tablet presses.
· Strong ability to diagnose and troubleshoot tablet press problems and implement solutions.
· Good communication skills Experience · 5 years of experience in troubleshooting and servicing tablet press machines · Encapsulation knowledge ideal but not required · History of working in either nutraceutical or pharmaceutical industry Career path Opportunities · Service Technician Lead physical requirements · Working Conditions: air conditioned, machinery noises, exposure to electricity, wiring · Physical Effort: standing, walking, climbing, pushing/pulling, grasping, kneeling, squatting, bending, twist/turn, reach above shoulder, lifting 0-50 lbs.
· Travel will be required