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Customer Care Advisor 
(Job)

cv-library Listing Owner's Avatar  |  United Kingdom  |  

Ref:
CV-LIBRARY-GB-FR0RX
Direct:
Employer:
Location:
United KingdomThame, Oxfordshire, United Kingdom
Category:
Security/Protective Services
Salary range:
£10.00 - £12.00 per Hour
See calculations
Work Type:
Contract Or Temporary
Work Time:
Full Time
Tags:
job,cv-library,united-kingdom

Description 

Customer Care Advisor
A fantastic opportunity has arisen within an experienced Contact Centre team as a Tactical Outbound Communicator from the 1st October on a temporary basis.
We offer a great package working 37.5 hours per week £10per hour.
What the role involves:
Talking to business customers about the benefits of the product
Assisting customers with technical issues
Communicating with the inbound team
Offering outstanding customer service via phone and email
The ideal candidate will have:
Have experience in a customer service/sales environment
Can prioritise your workload and enjoy working within a fast-paced environment
Have excellent communication skills with great attention to detail
Love problem solving and enjoy finding innovative solutions to challenges as they arise
Have attention to detail in order to maintain accurate records and information updating the database
Work well within a team
Essential skills:
Excellent telephone manner and interpersonal skills with the ability to communicate effectively both verbally and in writing
Ability to remain calm, maintain high standards and work effectively under pressure
Problem solving and trouble-shooting to resolve issues in a timely fashion
A good team player who works proactively with others, providing help and support as required and adaptable to a range of varied tasks
A range of excellent benefits including:
Full training provided
Parking on site
Work as part of a supportive and vibrant team
Holiday allowance
On site canteen
Employee benefits
You will be given a thorough induction and full training should you be successful in securing a position with our client. If you`re interested in joining our client as Outbound Communicator in Thame, Oxfordshire.
Please email with an up to date CV or apply on the Manpower website