Job brief UK ECIG STORE are one of the leading retailers in the vape industry, with a rich heritage in the market and unparalleled links to the best brands and products.
We are now looking for results driven Retail Store Managers to join our team as part of our expanding store network.
The successful candidate will be able to enhance customer satisfaction, engage and develop the retail team, exceed sales and profitability goals, provide insight into future opportunities and effectively manage all stock requirements.
Experience of the vaping industry is preferable.
-Lead by example and deliver market leading customer service at every opportunity.
-Motivate and develop the team to exceed store sales and KPI targets, using your experience, data and instinct to identify new opportunities and grow sales.
-Deliver and maintain the highest in-store visual and housekeeping standards, never settling for second best.
-Actively monitor customer satisfaction and provide feedback to drive continuous improvement.
-Be flexible to support in other store locations as the business requires.
-Foster an inclusive and supportive environment, driving staff retention and satisfaction.
-Ensure compliance in all areas of the business.
-Proven experience as a retail manager
-Experience of the Vape industry
-Customer service and management skills
-Strong organizational and planning skills Benefits
-Generous staff discount
-33 days holiday (inclusive of bank holidays)
-Enrolment into the company pension scheme