Paladin Consulting is currently hiring a Field Support Rep to join our team working onsite at two client offices located in Frisco, TX and Irving, TX.
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Job Title: Field Support Rep Work Location: Frisco & Irving, TX Duration: Long-term contract with option to hire Hours: Monday-Friday 8am-5pm Job Description: Escorting vendors process light mail a little bit of everything front facing customer service.
Responsibilities : Assists new MS site implementation.
Assists Site Manager or Supervisor in offering suggestions for improvement.
May include new suggestions or suggestions to existing processes or procedures.
Assists in the training of new and existing employees.
Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor.
Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor.
Orders paper, toner and other supplies as directed by Site Manager or Supervisor.
In the absence of onsite personnel, may perform any of, but is not limited to the following duties: Processes all incoming and outgoing mail.
Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations.
Filing and labeling of documents and other materials for storage and retrieval.
Shipping and Receiving, including the movement of boxes and or equipment.
Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite.
Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests.
May include the usage of binding, folders, laminators, etc.
Performs basic troubleshooting on all equipment used within the client Center.
Assists in the coordinating of work assignments to meet specific deadlines and service deliverables.
Manage all aspects of the client Center in the absence of the Site Manager or Supervisor.
Directs or leads the Daily Huddle in the absence of the Site Manager or Supervisor.
For one person sites, attend the Daily huddle via conference call.
Performs Front Desk Receptionist duties For more information or to view other opportunities, visit us at www.paladininc.com.
Paladin is an EEOC employer.