ICT Technician - Upto £26k An opportunity has arisen for a ICT Technician to join our client and be based in Northampton.
Suitable candidates should be a customer focused and experienced ICT support professional and would have experience in: Windows Operating Systems Cloud based productivity suite administration (O365, G-Suite) Software and image deployment Deskside support and some server-side support Active Directory management General PC hardware maintenance Printer, projector and interactive white board maintenance Wireless and network troubleshooting Change management Asset management ITIL Service Desk operations Duties Will Include: Assist the Service Desk with the delivery of ICT managed support services.
Resolve service calls as directed by the Service Desk.
Provide school-based users with technical assistance and report service issues in accordance with the Service Desk policies.
Promote a pro-active 'can do’ attitude working individually and as part of a wider support team Providing onsite support visits when required and directed.
Provide high-quality customer service and promote the company’s reputation.
Assist with project work as directed by the Technical Operations department.
Continuous training and opportunities to progress within the company will be provided.
Please note that any successful applicants will need to undertake a DBS check for this position.
We can only accept applications from persons authorised to work within the UK.
Please send your CV for further information.
This job was originally posted as www.totaljobs.com/job/88894787