Description: Summary of essential job functions HMS is seeking a System Administrator Level I in the support of National Institutes of Health (NIH), Department of Health and Human Services (HHS), NIEHS Service Desk and Infrastructure Technology Services (NSITES) II program.
The mission of the National Institute of Environmental Health Sciences is to discover how the environment affects people in order to promote healthier lives.
System Administrator Level I (SA-L1) must have capabilities in the areas of configuration and operation of systems.
Must also have proven skills in the areas of monitoring and optimization of system operations and resource utilization as well as perform systems capacity analysis and planning.
Must be customer focused and able to provide assistance to users in accessing and using business systems at various levels.
Familiarity with Government contract work is beneficial involving multiple complex and inter-related project tasks that often require working with teams of contractor personnel at multiple locations within National Institutes of Health (NIH) in Durham, NC.
Requirements: Position Responsibilities: Create and delete network/user/non-personal entity/E-Mail accounts, password management and administration Manage space on the network drives Conduct routine system administration tasks and logging data in system admin logs.
Perform installations, upgrades, repair of software Provide systems engineering services for hosting and administration (startup, shutdown, Operating systems configuration support) for all applications Test system configurations and update systems as needed Capable of running networking cables, fiber, and copper in the sub-floor raceway Acquire, maintain, and create a library of system documentation including configurations, installation, user guides, etc.
Monitor system logs and system performance Create and maintain scheduled jobs Maintain a robust backup system capable of backing up and restoring user data, servers, business and mission-critical and non-critical applications utilizing industry technologies Perform ongoing hardware maintenance: upgrading firmware, applying security fixes, and installing new hardware Provide ongoing Operations and Maintenance support on the NSITES ensuring SLAs for application and system availability are achieved Provide real-time 24/7 monitoring of all IT infrastructure hardware and software components Required Skills and Experience: Demonstrated success as a Systems Administrator with Microsoft and Red Hat , showing a track record of performing various system management functions on virtualized systems 5 years of experience with general system delivery and DevOps and automation frameworks, including one or more of the following: Chef, Docker, Nexus, or Jenkins 5 years of experience in working with UNIX or Linux server systems from kernel to shell and beyond, including one or more of the following: system libraries, file systems, and client-server protocols Excellent customer-focused problem resolution skills, to troubleshoot to root-cause.
Experience with ServiceNow [desired] Experience with scripting languages, including PowerShell, Bash, PHP, Python Experience with Cloud service providers (CSPs), including AWS and Azure [desired] Knowledge of alerts and monitoring tools and system management tools such as: Microsoft System Center Configuration Manager (SCCM), SolarWinds , and Network Performance Monitoring tools Good communication skills, both written and verbal Experience reporting updates, changes, problems and resolutions to the customer Qualifications: Bachelors degree in computer science, engineering, engineering management, math, or similar technical discipline 5 years relevant experience in the field as a systems administrator technical lead for an enterprise environment Certifications such as Microsoft MSCE, Windows Server OS, IIS, PowerShell, System Center Configuration Management or CSEP, CISSP [desired] Experience working in NIH or other Government agency [desired] Public Trust Clearance or the ability to obtain a clearance Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.