As a leading organisation within the technology industry who have worked with powerhouses HP and Cisco, Evolve Group are growing their knowledgeable team through the addition of an IT Support Apprentice.
Located in Houghton Le Spring, you will join their expert team in their modern office where you will develop your skills and knowledge in a range of exciting tasks and projects, all whilst benefiting from first class mentorship and support from industry professionals.
The right candidate will have a passion for IT and a desire to progress their career.
Find out more about information about Evolve Group here: https:/// Roles & Responsibilities (will include but not be limited to): Reporting into the operations manager, you will be working within a team of 13 where there is a strong emphasis on staff development and training.
Typical roles and responsibilities include (but are not limited to): Answering incoming technical calls Logging cases within the service desk team.
Communicating with clients.
Basic troubleshooting of technical issues.
Building an understanding of cloud services.
General office duties Full training and support will be provided throughout your apprenticeship by both Baltic Apprenticeships and Evolve Group.
Desired Qualities, Skills & Knowledge: Attention to detail To be able to use your own initiative Problem solving skills Organisational skills Ability to adapt and improvise Salary, Hours & Benefits: £9,256 per annum Monday to Friday, 8:30 - 17:00 and 9:00 - 17:30 20 day holiday plus bank holidays Staff night out Internal Training There are career progression opportunities available upon completion of the programme.
You, along with your employer, may progress to a Level 4 programme, and take your training even further.
About Baltic Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution.
We help people transform their knowledge and passion into skills that employers need.
If this sounds like the role for you, get in touch Once we receive your application, one of our team will be in touch to help you with the next stage.
In the meantime, if you want to get a head start on the other applicants, expand your knowledge with the links provided Baltic Apprenticeships - Information, advice and guidance Eligibility Criteria Individuals must have a valid and eligible residency status to apply for this role.
For more information, please read Annex A on the below document: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/786464/apprenticeship_funding_rules_and_guidance_for_employers_August_2018_to_July_2019_version_2.pdf This job was originally posted as www.totaljobs.com/job/89049371