Fundraising Retail Officer (ref: SUS2832) £21,947 per annum 37.5 hours per week – based in Bristol This exciting and interesting role will provide support to the Head of Fundraising and Retail in the day to day running of the Sustrans online shop by dealing with daily orders and customer enquiries.
There will also be liaison with the Brand and Marketing team to identify products to promote in order to increase awareness of, and traffic to, the online shop, maximising potential income and customer loyalty to Sustrans by monitoring customer engagement when visiting the site.
With a good standard of education and experience in a similar administrative role, you will have proven experience of customer service, of working independently, of using databases and of working with websites.
You will have excellent administration skills, strong written and verbal communication skills, excellent interpersonal skills including tact and diplomacy, the ability to plan and manage a busy workload, excellent attention to detail and be IT literate.
You will also be committed to the promotion of sustainable transport.
Closing date for the receipt of completed applications is 9am on Thursday 16 January 2020.
Interviews will take place in Bristol on Thursday 23 January 2020.
Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.
We welcome applications from people with the appropriate skills from all parts of the community.