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SALES CLERK - Wine and Spirits (Full-time 

resume-library  |  United States  |  

United StatesAnnapolis Exchange, MD, 21401
Work Type:
Work Time:
Full Time


SALES CLERK - Wine and Spirits (Full-time

SALES CLERK - Wine and Spirits (Full-time)

United States-Maryland-Annapolis

Job Summary: Sells general merchandise to customers exercising

professional selling techniques. Works as part of a sales team to

provide service which anticipates and exceeds customer expectations.

Duties and Responsibilities: Greets and engages customers in

conversation for purposes of providing sales related assistance.

Assists in the selection of merchandise and suggests additional items

to complement the customers selections. Where applicable offers

customers the opportunity to purchase extended product warrantees.

Explains coverage benefits and price. Interacts with customers and

coworkers in a friendly and professional manner which includes

adhering to NEX dress codeuniform standards and assistingsupporting

sales team members to the maximum extent possible. Becomes

knowledgeable regarding merchandise selected including proper setup

use care characteristics of various product price points warrantee

coverage etc. Communicates productrelated information to customers

knowledgeably and legibly. Ensures assigned areas are fully stocked

and merchandise is neatly arranged. Communicates with supervisor store

manager etc. regarding stock additions deletions fast and slow selling

merchandise customer preferences needs problems etc. Participates in

department meetings and actively seeks to exchange ideas regarding

improvements in customer service job performance achievement of

storedepartment sales goals etc. Completes sales transactions

efficiently. Thanks customers for their patronage. As required

performs cash register transactions. Performs all types of cash

register transactions cash charge check gift certificates layaway etc.

in an accurate and procedurally correct manner. Advises customers of

upcoming sales events and services available throughout the Navy

Exchange such as gift wrapping engraving delivery gift certificates

etc. Offers customers the opportunity to open a NEXCARD account and

informs customers of NEXCARD account benefits. Becomes knowledgeable

in NEX store policies including Richter Merchandising System functions

and operation merchandise returns price matching check cashing rain

checks etc. Handles customer returns and problems tactfully and

efficiently. Applies store policies consistently and intelligently

ensuring customer satisfaction as the end result. Maintains a high

level of awareness in assigned areas and offers excellent customer

service to all patrons internal and external in order to deter theft.

Unpacks stages and moves merchandise as assigned. Assists in creating

store displays and in performing periodic inventories. Completes

paperwork associated with merchandiseinventory movement price

adjustments customer returns cash register operation etc. accurately

and completely. Eligible for and participates in applicable commission

and gainsharing sales incentive programs. Is required to lift up to 25

lbs as it relates to job duties including but not limited to assisting

customers lifting merchandise assisting with stocking sales area as

necessary etc.. Performs other related duties as assigned

No experience required. High school graduate or equivalent preferred.

Full-Time (35 + hours)

Jan 30, 2020, 11:59:00 PM