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Service Controller

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Posted On:
23 July 2018
Security/Protective Services
Salary range:
£23000.00 - £25000.00 per Annum
Work Type:
Work Time:
Full Time


Our client based 6 miles south of Leicester is seeking a Service
Controller to join them on a permanent basis. You will ideally have
experience as a service engineer looking to come out of the field in
to an office based role or will have worked within a similar role
within service in the construction / plant machinery industry. You may
also have worked in service based role where you have allocated
engineers to jobs in Automotive or similar where you have worked on a
service desk within a technical industry. You will be responsible for
assigning jobs and assessing work priorities to the field engineering
team, ensuring that works are completed to schedule and providing
feedback to managers on service planning and overall performance. You
will organise team training, staff development, career coaching and
staff motivation. You will answer all incoming calls, order parts for
workshop, efficiently organise the service engineers workloads,
raising of job cards, update customers on repairs, monthly stock
checks, deal with warranty claims, internal invoicing, general
supporting administration, and other ad hoc duties. You will have
strong communication skills, will be self motivated and be able to use
own initiative and will thrive on problem solving and working as part
of a team. This role offers the chance to join a growing, impressive
organisation. This is a full time permanent role

Benefits: Plus excellent benefits